[Vtigercrm-developers] VT6 Mail Manager

[Siam Translations LLP]

Same here - "SMTP Connect() failed."

Regarding rest quoted by Alan -,  Uma, mail manager suppose to be flexible
enough. Suppose to be independent to CRM
except when we want to use half-automated attaching email or tickets etc.
let decide user what he doing with this module. Automated tasks can be
settled by admin through mail converter, workflows etc. therefore shield on
blamed lags in functionality of Mail Manager shouldn't  be issued.
I vote to fix factors of public concern :o)

Andrew S


On Thu, Feb 6, 2014 at 7:40 PM, Uma S <uma.s at vtiger.com> wrote:

> *1. The "Loading Inbox" throbber never leaves the screen..Why is it slow?*
>
>
> Usually, the time depends on the number of emails that are in the inbox
> and the number of folders. But, this time should not be any different
> between 5.4 and 6.0.
>
> 2. Why can't I just enter an email address in the To: box? Why must I
>> select first the Module, then wait for a popup, then search for the {Lead,
>> Contact etc.}
>
>
> If an email is sent to a random address without a Contact/Lead/Org record,
> then the email will not be archived. For this reason, we didn't allow users
> to type in email address if Compose window is initiated from these modules.
>
> However the compose window in Mail Manager allows users to type in any
> email address. Lookup on the right does auto-fill by searching email
> addresses across all modules.
>
> We are improving the Mail Manager in the next version to auto search email
> address directly from the TO field.
>
> 3. When i click Send, I get "SMTP Connect() failed."
>
>
> We will need to investigate this.
>
> 4. Why aren't drafts in my Drafts folder of my IMAP account?
>
>
> Drafts are being stored locally in the CRM, and not sent to the IMAP
> server.
>
> 5. Related list of emails shows NO indication that an email is sent,
>> draft or whatever. Not one of the 4 emails shown in the related list
>> screenshot has ever been sent. 2 of them are actually draft, the other 2
>> failed to send in the first place, yet when you open them it says they were
>> sent.
>
>
> Right now the only way to tell if it is a draft or not, is by checking the
> Access Count. If Access Count is empty then that is indication that email
> has not been sent. If email is sent Access Count will be 0 or a higher
> number.  In your case, all the 4 emails are drafts as Access Count is empty.
>
> I filed this to remove Date Sent and Time Sent for Drafts and add a flag -
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7935
>
>
>
>>
>>  On Thu, Feb 6, 2014 at 3:15 PM, Alan Lord <alanslists at gmail.com> wrote:
>>
>>>  Not one of the 4 emails shown in the related list screenshot has ever
>>> been sent. 2 of them are actually draft, the other 2 failed to send in the
>>> first place, yet when you open them it says they were sent.
>>>
>>> Al
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>
>
> --
> With
> Best Regards
> Uma.S
>
> _______________________________________________
> http://www.vtiger.com/
>
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