[Vtigercrm-developers] Can't Delete Contacts

[Uma S]

Hi Cam Aroson,

    I have tested the issue reported on stable open source release
i.e.,(6.0.0),please use stable version,where this works fine,if you still
able to reproduce issue in stable version,kindly raise an issue.



>
>
>> *Connect with us on: *Twitter <http://twitter.com/#%21/vtigercrm> *I*
>> Facebook <http://www.facebook.com/pages/vtiger/226866697333578?sk=wall>
>> *I* Blog <http://blog.vtiger.com/>* I* Wiki<http://wiki.vtiger.com/index.php/Main_Page>
>>  *I *Forums  <http://forums.vtiger.com/>*I* Website <http://vtiger.com/>
>>
>>
>> On Wed, Feb 5, 2014 at 12:44 PM, Uma S <uma.s at vtiger.com> wrote:
>>
>>>  Hi Cam Aroson,
>>>
>>>     I checked the issue reported by you,by deleting 1800 records which
>>> took exactly 5min 1sec to delete all 1800 records,while deletion progess
>>> indicator was shown and after deletion completion,empty listview was shown.
>>>
>>> While deleting records based on search,and trying to delete some three
>>> records were fine,it doesn't took longer,and deleted all selected records
>>>
>>> For manual deletion of record from detailView of record,after completing
>>> deletion of record will load the lstview of the module,as that was not an
>>> ajax enabled request,response was not thrown in detailView,kindly please
>>> check the issue and let us know if their is any specific case.
>>>
>>>
>>> On Tue, Feb 4, 2014 at 9:57 PM, Cam Aroson <gm98z28ss at me.com> wrote:
>>>
>>>> We had a user import his contacts from Outlook.  He, unfortunately, did
>>>> not remove his personal contacts before doing so.  We thought it would be
>>>> simple to reverse.  It has not been.  Here is what we did.
>>>>
>>>> Create a filter of user contacts with createtime after his previous
>>>> imports.  This worked correctly.
>>>> Clicked the "All" box to select his 736 contacts to be deleted.
>>>> Selected "Delete" from the drop down box.
>>>>
>>>> The "Records are getting deleted" pop up shows up but never goes away
>>>> (30+ minutes).
>>>>
>>>> Refreshing the Contacts page shows all of the contacts still there.
>>>>
>>>> Tried the same approach with just the "A" contacts selected and get the
>>>> same thing.
>>>>
>>>> Tried selecting just three contacts and get the same thing.  However,
>>>> refreshing the Contacts page shows one of the contacts has been deleted.
>>>>
>>>> Tried selecting just one contact and still get the same thing.
>>>>  Refreshing the Contacts page shows that it has been deleted.
>>>>
>>>> We also tried to delete the contact manually from the Contacts Detail
>>>> page and we get the "Are you sure" dialog box and select "Yes" and then
>>>> nothing.  Going back to the contact list view does indeed show that the
>>>> contact was deleted but there is no indication on the Details page that
>>>> anything happened.
>>>>
>>>> We turned debugging on and there are no errors in the vtigercrm.log
>>>> file.
>>>>
>>>> We are running revision 13994, is anyone else having this trouble?
>>>>
>>>> Thanks.
>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>>
>>> --
>>> With
>>> Best Regards
>>> Uma.S
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>
>
> --
> With
> Best Regards
> Uma.S
>



-- 
With
Best Regards
Uma.S
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20140205/c679b9fb/attachment.html>