[Vtigercrm-developers] A new approach to telephony integration

Sreenivas Kanumuru svk at vtiger.com
Mon Sep 30 09:21:32 UTC 2013


Thanks, Alan. I agree, SIPProxy looks to be the better option. We haven't
started digging into it yet. We'll update this thread after making some
progress.

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Sreenivas Kanumuru
vtiger Team

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On Mon, Sep 30, 2013 at 1:56 PM, Alan Lord <alanslists at gmail.com> wrote:

> On 27/09/13 15:34, Sreenivas Kanumuru wrote:
>
>> Alan,
>>
>> Thanks for sharing this. We are looking at Asterisk -Java
>> <http://www.asterisk-java.org/**development/<http://www.asterisk-java.org/development/>>
>> to improve the Asterisk
>>
>> integration in the open source product. But, OpenSIPs looks better from
>> what you shared, and the fact that it is not just restricted to Asterisk
>> is a plus. We will keep you posted if we make some progress on OpenSIPs.
>>
>
> Using a SIP proxy is a much better solution. It means:
>
> * no dependance on a specific type of VOIP switch, e.g. Asterisk
> * scales much better than AGI/AMI: no need to poll or wait for external
> messages regarding call status - the proxy just *knows* this
> * supports both private and commercially hosted switch scenarios
>
> Al
>
>
>
>
> ______________________________**_________________
> http://www.vtiger.com/
>
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