[Vtigercrm-developers] A new approach to telephony integration

Alan Lord alanslists at gmail.com
Mon Sep 30 08:26:46 UTC 2013


On 27/09/13 15:34, Sreenivas Kanumuru wrote:
> Alan,
>
> Thanks for sharing this. We are looking at Asterisk -Java
> <http://www.asterisk-java.org/development/> to improve the Asterisk
> integration in the open source product. But, OpenSIPs looks better from
> what you shared, and the fact that it is not just restricted to Asterisk
> is a plus. We will keep you posted if we make some progress on OpenSIPs.

Using a SIP proxy is a much better solution. It means:

* no dependance on a specific type of VOIP switch, e.g. Asterisk
* scales much better than AGI/AMI: no need to poll or wait for external 
messages regarding call status - the proxy just *knows* this
* supports both private and commercially hosted switch scenarios

Al






More information about the vtigercrm-developers mailing list