[Vtigercrm-developers] Email Notifications

Mariusz Krzaczkowski m.krzaczkowski at opensaas.pl
Tue Oct 15 06:13:16 UTC 2013


Hi

The Workflowsof do not yet exist possible to add a record ID is not needed
for MailConverter when creating HelpDesk.
When can we expect to upload new functionality to SVN?

*Z poważaniem / Best regards*
*Mariusz Krzaczkowski* *
*
*m.krzaczkowski at opensaas.pl
*

---------- Wiadomość przekazana dalej ----------
> From: Vikas Jain <vikas at vtiger.com>
> To: vtigercrm-developers at lists.vtigercrm.com
> Cc:
> Date: Mon, 14 Oct 2013 19:59:58 +0530
> Subject: Re: [Vtigercrm-developers] Email Notifications
> Mariusz,
> One reason why its still there in handler file is workflow does not yet
> have the ability to work on fields(uitype 10) modules fields.
> Example : Comment added to a HelpDesk record, sending an email to
> HelpDesk's "Assigned To" is not possible through workflows.
> We have recently upgraded the workflow to handle such operations also we
> have move most of it to workflows, so that the users will
> have the ability to change the mail contents.
>
>
> On 7 October 2013 11:58, Mariusz Krzaczkowski <m.krzaczkowski at opensaas.pl>
>  wrote:
> Hi
> Why in the latest version of vtiger 6, e-mail notification messages are
> referred to in the files?
> Easier to to put all notifications in Workflows and Email Templates.
> Does it have a purpose or just forgot to deal with it?
> Example HelpDesk module file HelpDeskHandler.php
> *Z poważaniem / Best regards
> **Mariusz Krzaczkowski*
> *m.krzaczkowski at opensaas.pl
> **www.OpenSaaS.pl <http://www.opensaas.pl/>*
> _______________________________________________
> http://www.vtiger.com/


>
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