[Vtigercrm-developers] Bugs etc - Was password vs accessKey

[Nicolas GASNIER]

Hi,

I can only agree with you guys. You said loudly what I'm silently thinking. I'm working with VTiger as a developer / integrator since about 2 years now, and the first time I try to involve in open source. And I really feel there is a big gap between the community and VTiger. I can't say devs from VTiger won't do anything, because I have been kindly helped one time with a plugin problem. But there still lacks something in general.

As already said, the true problem is in the bug tracker. I have posted some bugs and patches for the 5.4 release, I felt like answering to myself. No feedback at all, for me it's like posting a patch to /dev/null.

If my company had not pushed to use VTiger, I would have gave up. This is really frustrating as there is a lot of things I made to improve our own fork of VTiger that may be of interest for others, but I prefer not wasting my time to try posting things for nothing. I wonder how many people feel that way.

I know Vtiger devs work hard for version 6 (for which I don't have the time to involve for now), but this is not a reason to abandon the 5.4 trunk now (or at least give me that impression).

This is no free criticism, and not just to add oil on the fire. If everyone stay shut, things won't change. And I really hope things will change.

So please VTiger, don't ignore what people say. Check bugs and patches and give feedback. Be more open on your development process, share ideas and why not consult here for some choices. In one word or one hundred, just work with us guys ! The community has so much to give it to you in return. Isn't it what this mailing list is for ?


Dear regards


Nicolas GASNIER
Développeur
HOLDIS AGRIDIS
1 rue des MORELLES
ZA Euro Val de Loire
41330 FOSSE
Tél : 02 54 81 48 44

-----Message d'origine-----
De : vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com] De la part de John Crisp
Envoyé : jeudi 18 avril 2013 07:51
À : vtigercrm-developers at lists.vtigercrm.com
Objet : Re: [Vtigercrm-developers] Bugs etc - Was password vs accessKey

Hi Prasad,

On 18/04/13 06:07, Prasad wrote:
> Adam, John
>
> Thank you for pouring out all the feedback - we have received it well.
>


I think the point is that vTiger has been saying the same thing as this for certainly as long as I have been here, and yet nothing EVER happens.

Words are cheap, and actions seem to be few and far between.

The fact that Adam does not get patches accepted (and other top devs as
well) speaks volumes in itself, and much more than words. I have seen the same thing time and time again. I have seen the 'we are committed to working with the community' and yet no action (hence Adams comments I am
sure) time and time again , I have seen frustrated devs time and time again, and forum users completely exasperated at things time and time again.

I know devs who have spoken to me privately and said that they are fed up with vTiger being almost a closed shop and never listened to. They give up on doing any real work here, and just do what they want for their clients. That's a whole chunk of good dev work that you are missing.

These people need encouragement, not the door slammed in their face.
They will just up sticks and leave, like so many others have done before.

What is the problem ???? Please don't say there isn't one, because if someone of Adams calibre is frustrated, then there clearly is.

Don't get me wrong. I am not trying to 'bad mouth' vTiger. I just feel that something is missing somewhere in the relationship between vTiger and its community. It is a one way street.

I am just trying to get the vTiger team to open up to the community devs and get them working with you because despite all the fine words, there is just no action.

You will be much stronger united, than divided.


B. Rgds
John
_______________________________________________
http://www.vtiger.com/

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