[Vtigercrm-developers] Bugs etc - Was password vs accessKey

[Sreenivas Kanumuru]

John,

It is true that now most of our efforts are focused on Vtiger 6. We
realized that we can only take Vtiger 5 code base so far. We have been
releasing updates on Vtiger 5 for over 7 years. Forget about open source, IE6
Countdown <http://www.ie6countdown.com/> shows that even even proprietary
apps from well funded companies are end of life'd at some point. We still
are offering critical patches Vtiger 5 users  - just last week we released the
security and performance patch <https://www.vtiger.com/blogs/?p=1467> for
Vtiger 5.4.

*As I said, vTiger is great, and I love it. It could be so much greater....*


We are not satisfied with whats there today in Viger CRM. There is so much
more that can be done to deliver a great CRM. Vtiger 6 is a step towards
that. One of the key objectives of Vtiger 6 is to improve developer
experience <https://wiki.vtiger.com/index.php/Vtiger_6_Developer_Guide>.
The other is to improve the User experience. These are the 2 key objectives
of Vtiger 6.

Vtiger 6 will come with built in Upgrade tool to ensure smooth migration
for Vtiger 5 users.  As Prasad noted, we are promptly responding to issues
reported on Vtiger 6 code
base<http://trac.vtiger.com/cgi-bin/trac.cgi/report/37>
.

Regards,
Sreenivas






>
> On Wed, Apr 10, 2013 at 3:42 AM, John Crisp <john at reetspetit.net> wrote:
>
>> Sorry but I didn't want to hijack the other thread.... but I did want to
>> reply.....
>>
>> On 09/04/13 22:33, Prasad wrote:> @Admin: Sorry, I missed the reply to
>> this thread earlier and noticed the
>> > same in my Drafts.
>> > I have updated the same on ticket
>> > <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7668#comment:2>.
>> >
>> > @John: Can you any specific ticket that need attention, our team is
>> > following:
>> > http://trac.vtiger.com/cgi-bin/trac.cgi/report/37
>> >
>>
>> They didn't do anything about any of these that I posted, at least not
>> in that version... and I'm no dev - just trying to report bugs to help.
>> You give up in the end.
>>
>>
>> http://trac.vtiger.com/cgi-bin/trac.cgi/query?status=assigned&status=new&status=reopened&reporter=jcrisp&order=priority
>>
>> Sorry Prasad, but the *reality* is if I really went looking, there would
>> be a truckload more. We both know that. We *all* know that.
>>
>> Yes, sure some are fixed in a later version, but what if I don't use it
>> yet ? The bugs are just left like dead leaves on a dying tree. No notes,
>> or comments.
>>
>> As Adam, a top developer, says in his post above :
>>
>> "I've gotten out of the habit of patching and uploading everything as
>> Trac tickets, as I haven't seen movement on many of them."
>>
>> So you are not even listening to the top guys, let alone us little ones,
>> and people have been saying the same thing ever since I've been here,
>> and are still saying it both here and in the forums.
>>
>> That might be a brutal assessment, but it is the truth.
>>
>> It seems a release is pushed out, and if there is anything majorly wrong
>> you might push a patch out, and that is by and large it. Yes the odd
>> tickets get sorted, but an awful lot don't. If they are, they are in svn
>> and a lot of your users won't pick them up from there, or as comments in
>> Trac (took me a while to figure that).
>>
>> So that equals a whole load of systems with various bugs that aren't
>> properly patched, a lot of users wondering how to fix it, and reams of
>> posts on the forums, a lot of which could be avoided, and don't make you
>> look good. And if you want to sell more (that's your business after all)
>> you need good publicity in a competitive market.
>>
>> I now know I have to go trolling through hundreds of bugs trying to find
>> if there is my one in there, and if there is a fix. 'Is it my lucky day ?'
>>
>> Yes, you may be watching v6 stuff right now. But my guess is that as
>> with previous versions, pretty as soon as it is finished you will be
>> looking elsewhere, and all the new bugs come up will by and large be
>> ignored.
>>
>> That is all incredibly frustrating.
>>
>> Even worse is the knock on effect of this. I've recently taken on the
>> job of getting SME Server (www.contribs.org) on the rails a bit more,
>> and we could really do with an updated easy install for a CRM but would
>> I recommend vTiger outside of my own use ???
>>
>> At the minute I would find it hard to say yes myself. And people who I
>> have spoken too have said they would prefer to use that 'other' crm.
>>
>> As I said, vTiger is great, and I love it. It could be so much greater....
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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