[Vtigercrm-developers] Bugs etc - Was password vs accessKey

Prasad prasad at vtiger.com
Wed Apr 10 03:47:46 UTC 2013


John,

Thanks for the link and your feedback.

Regards,
Prasad

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On Wed, Apr 10, 2013 at 3:42 AM, John Crisp <john at reetspetit.net> wrote:

> Sorry but I didn't want to hijack the other thread.... but I did want to
> reply.....
>
> On 09/04/13 22:33, Prasad wrote:> @Admin: Sorry, I missed the reply to
> this thread earlier and noticed the
> > same in my Drafts.
> > I have updated the same on ticket
> > <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7668#comment:2>.
> >
> > @John: Can you any specific ticket that need attention, our team is
> > following:
> > http://trac.vtiger.com/cgi-bin/trac.cgi/report/37
> >
>
> They didn't do anything about any of these that I posted, at least not
> in that version... and I'm no dev - just trying to report bugs to help.
> You give up in the end.
>
>
> http://trac.vtiger.com/cgi-bin/trac.cgi/query?status=assigned&status=new&status=reopened&reporter=jcrisp&order=priority
>
> Sorry Prasad, but the *reality* is if I really went looking, there would
> be a truckload more. We both know that. We *all* know that.
>
> Yes, sure some are fixed in a later version, but what if I don't use it
> yet ? The bugs are just left like dead leaves on a dying tree. No notes,
> or comments.
>
> As Adam, a top developer, says in his post above :
>
> "I've gotten out of the habit of patching and uploading everything as
> Trac tickets, as I haven't seen movement on many of them."
>
> So you are not even listening to the top guys, let alone us little ones,
> and people have been saying the same thing ever since I've been here,
> and are still saying it both here and in the forums.
>
> That might be a brutal assessment, but it is the truth.
>
> It seems a release is pushed out, and if there is anything majorly wrong
> you might push a patch out, and that is by and large it. Yes the odd
> tickets get sorted, but an awful lot don't. If they are, they are in svn
> and a lot of your users won't pick them up from there, or as comments in
> Trac (took me a while to figure that).
>
> So that equals a whole load of systems with various bugs that aren't
> properly patched, a lot of users wondering how to fix it, and reams of
> posts on the forums, a lot of which could be avoided, and don't make you
> look good. And if you want to sell more (that's your business after all)
> you need good publicity in a competitive market.
>
> I now know I have to go trolling through hundreds of bugs trying to find
> if there is my one in there, and if there is a fix. 'Is it my lucky day ?'
>
> Yes, you may be watching v6 stuff right now. But my guess is that as
> with previous versions, pretty as soon as it is finished you will be
> looking elsewhere, and all the new bugs come up will by and large be
> ignored.
>
> That is all incredibly frustrating.
>
> Even worse is the knock on effect of this. I've recently taken on the
> job of getting SME Server (www.contribs.org) on the rails a bit more,
> and we could really do with an updated easy install for a CRM but would
> I recommend vTiger outside of my own use ???
>
> At the minute I would find it hard to say yes myself. And people who I
> have spoken too have said they would prefer to use that 'other' crm.
>
> As I said, vTiger is great, and I love it. It could be so much greater....
> _______________________________________________
> http://www.vtiger.com/
>
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