[Vtigercrm-developers] workflows not working

[Sutharsan Jeganathan]

hI

check whether settings in the CRM Settings>Scheduler>Workflow is Active.

If yes,  you may have to setup cron for vtigercron.sh for the workflow
email to work. You may add it in etc/crontab if you have a Linux server and
enough previlieges. If your app is running in a shared hosting, such as
hostgator they should have tools like cpanel to add a cron.


Thanks
Sutharsan Jeganathan
Opensource Development Manager
 Shiroi98<https://forums.vtiger.com/memberlist.php?mode=viewprofile&u=76065>
Senior
Member *Posts:* 755*Joined:* Wed Jul 07, 2010 4:18 pm

On Thu, Oct 4, 2012 at 12:27 PM, Ramya Banglore <ramya.banglore at gmail.com>wrote:

> hi
>
>
> am working on work flows for trouble tickets module  on FTP server ,i want
> to send a mail to contacts list when trouble ticket is created ,but its not
> working, it says *NOTE: You should have Workflow cron script configured *.how
>
>
> can i do it ,can any one tell me the instructions please
>
>
>
> Thanks& Regards,
> B.Ramya.
>
> _______________________________________________
> http://www.vtiger.com/
>
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