hI<br><br>check whether settings in the CRM Settings>Scheduler>Workflow is Active. <br><br> If yes, you may have to setup
cron for vtigercron.sh for the workflow email to work. You may add it in etc/crontab if you have a Linux server and enough previlieges. If your app is running in a shared hosting, such as hostgator they should have tools like cpanel to add a cron.<br>
<br><br>Thanks<br>Sutharsan Jeganathan<br>Opensource Development Manager<br>
<dl class="postprofile" id="profile165283"><dt>
<a href="https://forums.vtiger.com/memberlist.php?mode=viewprofile&u=76065">Shiroi98</a>
</dt><dd>Senior Member</dd><dd> </dd><dd><strong>Posts:</strong> 755</dd><dd><strong>Joined:</strong> Wed Jul 07, 2010 4:18 pm</dd></dl>
<br><br><div class="gmail_quote">On Thu, Oct 4, 2012 at 12:27 PM, Ramya Banglore <span dir="ltr"><<a href="mailto:ramya.banglore@gmail.com" target="_blank">ramya.banglore@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>hi <br></div><div><br></div><div><br></div><div>am working on work flows for trouble tickets module on FTP server
,i want to send a mail to contacts list when trouble ticket is created ,but its not working, it says <b>NOTE: You should have Workflow cron script configured </b>.how </div><div><br></div><div>can i do it ,can any one tell me the instructions please </div>
<div><br></div><div><br></div><div><br></div><div>Thanks& Regards,</div><div>B.Ramya.</div>
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