[Vtigercrm-developers] Outlook Plugin 2.1

[Luuk Kleiweg]

Hallo Pratim,

I've noticed that it is possible to change the time of the event in 
outlook bij opening the edit view.
The even will get modified in vTiger and not be deleted.

It only seems to happen when I drap'n'drop the event in outlook.

-- 
With best regards,

Luuk Kleiweg
------------------------------------------------------------
AllinOneSoftware B.V.               www.allinonesoftware.com
Elektroweg 11 A2                service at allinonesoftware.com
3051 NB Rotterdam                           +31(0)10 2409650
------------------------------------------------------------
       Time saving software&  support: save hours a day!


Op 19-1-2012 16:12, Pratim schreef:
> Hi,
>
> We could not able to reproduce the issue in our local server.According 
> to the steps you mentioned,we created one event in CRM,synchronized 
> with outlook ,so same events shows up in Outlook event section.
>
> Now we changed the time of the event in Out look and did synchronize 
> again,it showed for update,and event time in crm updated with respect 
> to changes made in outlook.The event did not get deleted.
>
> We tried this with our demo server as well and it worked fine for 
> us.Can you please try once by connecting your outlook with our demo 
> server and check what is happening.
>
> We will be waiting for your reply.
>
>
> On Tue, Jan 17, 2012 at 8:45 PM, Luuk Kleiweg 
> <l.kleiweg at allinonesoftware.com 
> <mailto:l.kleiweg at allinonesoftware.com>> wrote:
>
>     Hello,
>
>     I've just tried the Outlook Plugin v2.1 with vTiger 5.3.0 and
>     Outlook 2010.
>
>     I've noticed that appointments disappear from the crm after you
>     have synced with Outlook.
>
>     Here's what I did:
>
>       * Create an event in vTiger
>       * Synchronise in Outlook
>       * Change the start time of the event in Outlook
>       * Synchronise in Outlook
>
>     The sync window will state that one item has changed an one item
>     has been deleted.
>     Thus resulting in the loss of the event in the CRM.
>
>     Is this a known issue?
>
>     -- 
>     With best regards,
>
>     Luuk Kleiweg
>     ------------------------------------------------------------
>     AllinOneSoftware B.V.www.allinonesoftware.com  <http://www.allinonesoftware.com>
>     Elektroweg 11 A2service at allinonesoftware.com  <mailto:service at allinonesoftware.com>
>     3051 NB Rotterdam                           +31(0)10 2409650
>     ------------------------------------------------------------
>            Time saving software&  support: save hours a day!
>
>
>     _______________________________________________
>     http://www.vtiger.com/
>
>
>
>
> -- 
> Regards,
> Pratim
> vtiger Team
>
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