[Vtigercrm-developers] Outlook Plugin 2.1

[Pratim]

Hi,

Thanks for the update.We will evaluate this in our local server and will
update you.

On Thu, Jan 19, 2012 at 9:17 PM, Luuk Kleiweg <
l.kleiweg at allinonesoftware.com> wrote:

>  Hallo Pratim,
>
> I've noticed that it is possible to change the time of the event in
> outlook bij opening the edit view.
> The even will get modified in vTiger and not be deleted.
>
> It only seems to happen when I drap'n'drop the event in outlook.
>
> --
> With best regards,
>
> Luuk Kleiweg
> ------------------------------------------------------------
> AllinOneSoftware B.V.               www.allinonesoftware.com
> Elektroweg 11 A2                service at allinonesoftware.com
> 3051 NB Rotterdam                           +31(0)10 2409650
> ------------------------------------------------------------
>       Time saving software & support: save hours a day!
>
>
> Op 19-1-2012 16:12, Pratim schreef:
>
> Hi,
>
>  We could not able to reproduce the issue in our local server.According
> to the steps you mentioned,we created one event in CRM,synchronized with
> outlook ,so same events shows up in Outlook event section.
>
>  Now we changed the time of the event in Out look and did synchronize
> again,it showed for update,and event time in crm updated with respect to
> changes made in outlook.The event did not get deleted.
>
>  We tried this with our demo server as well and it worked fine for us.Can
> you please try once by connecting your outlook with our demo server and
> check what is happening.
>
> We will be waiting for your reply.
>
>
>  On Tue, Jan 17, 2012 at 8:45 PM, Luuk Kleiweg <
> l.kleiweg at allinonesoftware.com> wrote:
>
>>  Hello,
>>
>> I've just tried the Outlook Plugin v2.1 with vTiger 5.3.0 and Outlook
>> 2010.
>>
>> I've noticed that appointments disappear from the crm after you have
>> synced with Outlook.
>>
>> Here's what I did:
>>
>>    - Create an event in vTiger
>>    - Synchronise in Outlook
>>    - Change the start time of the event in Outlook
>>    - Synchronise in Outlook
>>
>> The sync window will state that one item has changed an one item has been
>> deleted.
>> Thus resulting in the loss of the event in the CRM.
>>
>> Is this a known issue?
>>
>> --
>> With best regards,
>>
>> Luuk Kleiweg
>> ------------------------------------------------------------
>> AllinOneSoftware B.V.               www.allinonesoftware.com
>> Elektroweg 11 A2                service at allinonesoftware.com
>> 3051 NB Rotterdam                           +31(0)10 2409650
>> ------------------------------------------------------------
>>       Time saving software & support: save hours a day!
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
>  --
> Regards,
> Pratim
> vtiger Team
>
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>


-- 
Regards,
Pratim
vtiger Team

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