[Vtigercrm-developers] Read/Write access problem during vtiger 5.4.0 installation - resolved

[Holbok István]

Salim, Alan,

Thank you for the suggestions. With your help and with the help of my 
server provider the issue was resolved.

The mentioned combination of server software, with the installation 
package of vtiger 5.4.0. made an unique problem sources.
( The PHP version at the server: 5.3.19 ; Apache version: 2.2.23 )

This problem source is the upper-case / lower-case mismatch.

The PreInstall Check of vtiger 5.4.0. checked the directory 
"test/vtlib/HTML"  and said for the directory "test/vtlib/html" that "I 
have not Read/Write access"

Kindest regards:

Istvan Holbok

2012.12.20. 9:13 keltezéssel, salim írta:
> Hi Istvan Holbok,
> Ok i had same problem before, that You having now,But its not 
> permission error, it was with PHP modules
> I have correctly installed all modules but in "PreInstallation Check" 
> its showing not installed,
> What i have done to solve that problem is, I just restarted my apache,
> Then its worked nicely
> BTW: make sure apache user should be the owner of that directory and 
> change max_execution_time to 600 in php.ini
> and restart apache
>
> just try that please let me know...  :)
> i hope it will solve ur problem
>
>
> On 20 December 2012 13:24, Holbok István <holbok at gmail.com 
> <mailto:holbok at gmail.com>> wrote:
>
>     Hi Salim,
>
>     The installation package is vtiger 5.4.0.
>     The PHP version at the server: *5.3.19*
>     Apache version:*2.2.23*
>     MySQL version: 5.1.66-cll
>
>     The server is installed well, all administration is possible via
>     C-Panel. Joomla 2.5.x and other PHP applications are running well.
>
>     I can see the install screen of vtiger CRM. The "PreInstallation
>     Check" screen appears when the install process brakes.
>     Here is the screenshot link:
>     http://holbok.hu/media/vtiger1.png and
>     http://holbok.hu/media/vtiger2.png
>
>     The PreInstallation Check asks Read/Write access to the directory
>     test/vtlib/html
>     This directory has 777 rights (so everybody can read and write)
>     and this message should not be there.
>     I tried with 755 rights also, but the check show the too same
>     error message (as it was shown in the link above).
>
>     Before this error there was an other installation problem.
>     The system did not find a file. The name of that file was written
>     in lowercase characters and changing the filename into the
>     uppercase the error was handled.
>     It shows there are something with uppercase / lowercase filename
>     interpretation in this system.
>
>     Thanks for advance:
>     Istvan Holbok
>
>     2012.12.20. 5:21 keltezéssel, salim írta:
>>     Hi holbok,
>>
>>     If you more specific about your problem. may be i can help you.
>>     You cant see any image in vTiger UI, even buttons are not
>>     displayed. right?.
>>     Please explain more specific about ur problem,
>
>
>
>
> -- 
> Muhammed Abdul Salim

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