[Vtigercrm-developers] mailmerge templates

[Richard Hills]

I am wanting to create a mailmerge template which holds the following 
information and is triggered from the helpdesk/tickets view.

- ticket title
- related account name

Is this possible, or am I unable to gather the related account details here?

Thanks

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061