[Vtigercrm-developers] Ticket ID in HelpDesk Listview

[Nicolas GOMBERT]

crmentity id are listed in listviews because they are added directly in
the database:
this is a part of custom view.
in vtiger_customview : Helpdesk "all" view has 13 as id.
in vtiger_cvcolumnlist where cvid=13 we got :

vtiger_crmentity:crmid::HelpDesk_Ticket_ID:I

you can manualy change the DB to add this field in other views, or (and
this will be a bit longer) change some unknown (from me) customview
related functions.