[Vtigercrm-commits] [vtiger development] #4244: Assign customerportal ticket from group

[vtiger development]

#4244: Assign customerportal ticket from group
----------------------------+-----------------------------------------------
 Reporter:  kasparov        |       Owner:  developer
     Type:  enhancement     |      Status:  new      
 Priority:  minor           |   Milestone:  5.0.4    
Component:  customerportal  |     Version:  5.0.3    
 Keywords:                  |  
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 It could be really nice feature, if you could assign Customerportal
 Tickets defaults from group. Now it defaut assign new tickets from one
 user (admin). Our helpdesk have many persons who fix tickets (like
 probably mostly companies have). Now when tickets assigned admin (or
 anyone one person) we must check group tickets and admin tickets, so admin
 tickets easily stay open longer when everybody check first / only own
 group open tickets.

 Sincerely

 Karri

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4244>
vtiger development <http://trac.vtiger.com/>
vtigerCRM