[Vtigercrm-developers] Cannot save widgets on dashboard after migration to 7.4

Thu Feb 3 23:09:11 GMT 2022

My guess would be that it was removed in 7.4 because it was no longer
needed. But maybe you have an eventhandler, which for some reason was not
removed but should have. And maybe that eventhandler uses that file. When
installing a fresh new 7.4 instance, I suppose that eventhandler is not in
the database (eventhandlers are registered in the table
vtiger_eventhandlers). If you want to find out, check the repository at
code.vtiger.com to find out when and why it was removed.

Saludos

Rubén

On Thu, Feb 3, 2022 at 5:02 PM Gigatux <gigatux at protonmail.com> wrote:

> Well done Rubèn! You solved my problem. Thank you.
>
> What is unclear to me is why this file is missing from the
> vtiger7.4.0.tar.gz archive. I downloaded the archive from here
> <https://sourceforge.net/projects/vtigercrm/files/vtiger%20CRM%207.4.0/Core%20Product/vtigercrm7.4.0.tar.gz/>
> several times, only to find out that the file is missing with each
> download. So then decided to download the previous version
> vtiger7.3.0.tar.gz, which actually does have the file you list.
>
> I copied that over to the installation and now all is working. How can it
> be that others haven't experienced this problem? Should the file not be
> added to the vtiger7.4.0.tar.gz archive to avoid problems for others?
>
> Sent with ProtonMail <https://protonmail.com/> Secure Email.
>
>
> ------- Original Message -------
> On Wednesday, February 2nd, 2022 at 11:40 PM, Rubén A. Estrada Orozco <
> rulotec1 at gmail.com> wrote:
>
> does this file exist in your current vtiger? modules/Vtiger/
> handlers/RecordLabelUpdater.php
>
> If not, download a new vtiger install zip, unzip it, and copy that file to
> your vtiger instance.
>
> Saludos
>
> Rubén
>
>
> On Wed, Feb 2, 2022 at 5:35 PM Gigatux <gigatux at protonmail.com> wrote:
>
>> Right, we are getting somewhere. Thanks.
>>
>> When the white screen pops up after pressing "Save", I get the below on
>> the white screen:
>>
>> Warning: require_once(modules/Vtiger/handlers/RecordLabelUpdater.php):
>> failed to open stream: No such file or directory in
>> /var/www/html/vtigercrm/include/events/VTEventTrigger.inc on line 140
>>
>> Fatal error: require_once(): Failed opening required
>> 'modules/Vtiger/handlers/RecordLabelUpdater.php'
>> (include_path='/var/www/html/vtigercrm/libraries/htmlpurifier410/library:.:/usr/share/php')
>> in /var/www/html/vtigercrm/include/events/VTEventTrigger.inc on line 140
>>
>> I've copied below an image with the cursor sitting on line 140 of the
>> file /var/www/html/vtigercrm/include/events/VTEventTrigger.inc
>>
>> Any thoughts?
>>
>> [image: ksnip_20220202-232913.png]
>>
>> Sent with ProtonMail <https://protonmail.com/> Secure Email.
>>
>>
>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>> On Wednesday, February 2nd, 2022 at 4:07 PM, Rubén A. Estrada Orozco <
>> rulotec1 at gmail.com> wrote:
>>
>> The line you have to uncomment is this one:
>>
>> ini_set('display_errors','on'); version_compare(PHP_VERSION, '5.5.0') <=
>> 0 ? error_reporting(E_WARNING & ~E_NOTICE & ~E_DEPRECATED) :
>> error_reporting(E_ALL & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT &
>> ~E_WARNING); // DEBUGGING
>>
>> The file looks like this:
>>
>> [image: image.png]
>>
>>
>> In that case I added line 21 and 22 to log errors into a file. you can
>> use that too.
>>
>> As Alan pointed out, be sure to open config.inc.php and not other
>> similarly named files like config.performance.php or config.php.
>>
>>
>> Saludos
>>
>> Rubén
>>
>>
>> On Wed, Feb 2, 2022 at 4:16 AM Alan Lord <alanslists at gmail.com> wrote:
>>
>>> It's config.performance.php
>>>
>>> Al
>>>
>>>
>>> On 01/02/2022 23:05, Gigatux wrote:
>>> > Hello Rubén,
>>> >
>>> > this is what I have in config.init.php that resembles anything like a
>>> > debug option.
>>> _______________________________________________
>>> http://www.vtiger.com/
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
>
> _______________________________________________
> http://www.vtiger.com/
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