[Vtigercrm-developers] "Failed - Network error" when downloading report in CSV format

nilay khatri nilay.spartan at gmail.com
Thu Jul 22 06:16:28 GMT 2021


One more thing, the CSV output generation is not optimized, you can not
store the entire resultset into an array and then pipe to a CSV file.

On Thu, Jul 22, 2021 at 11:43 AM nilay khatri <nilay.spartan at gmail.com>
wrote:

> Uma, for this you really need to test Vtiger with a large data set where
> scalability becomes an issue. There are many issues similar to this, which
> can not be addressed with the current architecture of Vtiger. I am eager to
> hear that I am wrong.
>
> - Mass edits
> - Report export
> - Export from List
> - Imports
>
> When you work with a large data set, there is no foolproof/predictable way
> to scale.
>
> For example, this given case of report export. Suppose we had put
> conditions which involve full scan and is a non-admin with sharing rules
> etc, the query becomes really complex and can easily go for more than 5-10
> minutes (even for small data sets, let us say 30-40K records as well).
>
> Generally php time limits are set to less than 1 min. But anyways you can
> predefine what could be the time required to execute the various queries.
> So you might have to leave the configuration on the higher side, which
> would be a workaround but would again fail if something needs even more
> resources/time. And it is not good to leave 1 GB memory and 30 min of
> execution time limit :)
>
> Another challenge is that if you put your CRM behind a OSI layer 3
> firewall / filtering, these normally have very short TTFB limits, usually <
> 100 sec. Which again terminates the request and can lead to the above
> situation.
>
> That's the same case where there are no event triggers for mass edits. As
> a workaround Vtiger decided to introduce bulk mode to simply skip events
> and limit the record selection to 500! Though there is a concept of batch
> event, but never implemented.
>
>
> On Thu, Jul 22, 2021 at 11:08 AM Uma S <uma.s at vtiger.com> wrote:
>
>> Hi Ruben,
>>
>> I validated this case of Export CSV in Reports, which works perfectly
>> fine.
>>
>> Can you please be more precise on the case scenario, Did you notice any
>> errors logs and what is the size of your report? I mean the number of
>> records?
>>
>> On Thu, Jul 22, 2021 at 8:25 AM Rubén A. Estrada Orozco <
>> rulotec1 at gmail.com> wrote:
>>
>>> I'm having and issue where downloading any report in CSV format gives
>>> this error:
>>>
>>> [image: image.png]
>>>
>>> It doesn't happen when using Excel format.
>>>
>>> It happened in vtiger 7.0.1 and still happens after upgrading to 7.4
>>>
>>> Any ideas?
>>>
>>> Saludos
>>>
>>> Rubén
>>> _______________________________________________
>>> http://www.vtiger.com/
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>> _______________________________________________
>> http://www.vtiger.com/
>
>
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