[Vtigercrm-developers] can't preview and download files on vt 7.3

[Alan Lord]

maybe this?

https://code.vtiger.com/vtiger/vtigercrm/issues/1458

Al

On 29/10/2020 17:42, Rubén A. Estrada Orozco wrote:
> Hi guys,
> 
> preview and download of some (not all) files in tickets module is not 
> working:
> 
> download_documents_not_working_vtiger.gif
> 
> The preview is not displayed and when clicking on the download button 
> I'm taken to a white page. Errors are turned on, but I don't see any.
> When taken to the white page, the link looks like 
> this: /index.php?module=Documents&action=DownloadFile&record=32383&fileid=&name=
> 
> It does work correctly in the official demo.
> 
> any ideas about how to fix it?
> 
> Saludos
> 
> Rubén
> 
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