[Vtigercrm-developers] Checking database after migration

[Uma S]

Hi Yannick,

>From the explained scenario it's clear that the migration process has an
issue, Did you follow the migration manual
<https://community.vtiger.com/help/vtigercrm/administrators/migration.html>?

>>Fatal error: Uncaught Error: Call to undefined method
Vtiger_MenuStructure_Model::getAppIcons()
Please be precise on which location you faced this issue? On current
instances I could see this api is called only from Smarty files.

I decided to upload a complete 7.2 install over my current install ... no
error i can check my crm but now all my list records or empty, i can't
create anything.
Without proper migration, getting a new instance will not restore your old
records.

Have you taken backup during the migration process, Is yes, please do use
that and follow the migration manual in sequence as specified in respository
<https://sourceforge.net/projects/vtigercrm/files/>.


On Fri, Dec 18, 2020 at 1:57 AM Yannick Berges <micker at free.fr> wrote:

> Hello i have a very strange problem and maybe only a dev can help me
>
> I do this in test crm
>
> i have a vt6.5 (with migration too)
> i update to vt7.0 all seams good (with migration too)
> i update to vt7.1 ... all seams good but i can't add widget => i check
> database and new field in  like dashboardtaid and size aren't created .. i
> correct it ... vtiger weams works great but no sure that field are missing
> in other table
>
> => how can run a script to update database ? to be sure
>
> i try to update to vt7.2 and now blank page ... i use debug and i found an Fatal
> error: Uncaught Error: Call to undefined method
> Vtiger_MenuStructure_Model::getAppIcons()
>
> i check file and i found a problem a missing class in vtiger model ...
> damn ... i decide to upload a complet 7.2 install over my current install
> ... no error i can check my crm but now all my list records or empty, i
> can't create anything ....
>
> what is my error ?
>
> regards
>
>
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-- 
With
Best Regards
Uma.S
Vtiger Team
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