[Vtigercrm-developers] Automatically assigning emails to contacts?

Alex Hall ahall at autodist.com
Thu Mar 15 13:12:18 GMT 2018


Thanks for the suggestion. Are there any resources for configuring this
Mailscanner? I found its code, and it looks like it runs through cron, but
I don't see any directions on how to tell it what to scan or what to do
with what it finds.

On Thu, Mar 15, 2018 at 3:09 AM, Simone Travaglini <
simonetravaglini at gmail.com> wrote:

> Hi alex,
> there is not a way to do that in Vtiger.
> To manage this task we use workflow designer from stefan warnat with his
> mailscanner.
> In this case you have 2 possibilities:
> 1 - create one mailscanner for every email
> 2 - set a rules to redirect every email to a common email that is worked
> with mailscanner (to do that all email sholud be under same provider)
>
>
> 2018-03-14 18:36 GMT+01:00 Alex Hall <ahall at autodist.com>:
>
>> Hello list,
>> The last sticking point with Vtiger for my boss is emails. Vtiger can
>> find a contact matching the current email, and let the user attach the
>> email to that contact. What it doesn't do is handle this automatically, so
>> any message to or from a contact (if that message is synced via IMAP and
>> not written in Vtiger) would attach itself. Basically, he wants me to
>> automate what Vtiger already has so that all emails with contacts are
>> attached, regardless of whether the email was created in Mail Manager or
>> not.
>>
>> Is this possible? I've found an extension that can do it, but it says
>> it's only for Vtiger 6.x. It's $200, or I'd just go try it. I've found a
>> static method in the mail module's code that I think can do it, but I'd
>> have to loop through every single email for every user, all the time.
>> That's an intense job, and would take me a while to code besides. Is there
>> a setting I've missed, or a planned upgrade to Vtiger's mail manager, or
>> some other way around this? Again, the key is that mail from IMAP has to be
>> assigned to contacts on its own, because most of our users will use
>> Outlook, the Gmail site, and so on. Thanks for any help.
>>
>> --
>> Alex Hall
>> Automatic Distributors, IT department
>> ahall at autodist.com
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> Simone Travaglini
> 328 5499846
> Linkedin: Simone Travaglini
>
>
> Rispetta l'ambiente: non stampare questa mail se non ti è veramente
> necessario!
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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