[Vtigercrm-developers] Template silently fails when viewing organizations for any user

lajeesh k lajeeshk at gmail.com
Thu Feb 15 16:48:15 GMT 2018


Try any vtiger debugging methods


Regards,
Lajeesh
Freelance developer / entrepreneur


On Thu, Feb 15, 2018 at 10:01 PM, Alex Hall <ahall at autodist.com> wrote:

> Hi all,
> I'm still having no luck regarding the templates. I deleted all the
> organizations and contacts in the CRM, then deleted a user. I re-added that
> user through the web interface, ran my sync job to give the user some
> organizations, and... Failure!
>
> The user is created, the job runs, and the user gets assigned
> organizations. As soon as I try to view contacts or organizations while
> logged in as that user, though, the template stops and the table of items
> is never made. Plus, searching, and most everything on the page, won't work
> either.
>
> The template in question is layouts/v7/modules/Vtiger/ListViewContents.tpl,
> as far as I can tell. Line 67 works, and is the very last thing on the page
> when a browser renders it:
> <div class="listColumnFilter {if $CURRENT_CV_MODEL and
> !($CURRENT_CV_MODEL->isCvEditable())}disabled{/if}"
>
> Then there's one more new line in the HTML source, and that's it. The page
> just ends right there. I've spent all morning trying to find where the
> viewer object being used is given its variables, to see if one is missing,
> but I can't find that. I've also enabled all error reporting in
> config.template.php, but that doesn't give me any output. My Nginx log for
> Vtiger is empty. I've even checked the web console for scripting problems,
> but there's nothing there either.
>
> I'm at a loss as to what to try next. I'd love to hear any ideas anyone
> has. Thanks in advance.
>
>
> On Wed, Feb 14, 2018 at 4:58 PM, Alex Hall <ahall at autodist.com> wrote:
>
>> Thank you for the quick response. I'll look into the code you posted.
>>
>> You asked why I'm doing it this way. Our iSeries stores each sales rep,
>> and all the accounts for each rep. For every account, there can be up to
>> two contacts. Given that I was creating all the accounts and contacts
>> anyway, it seemed easiest to just go ahead and create the users, too. We
>> don't have a lot of them, but I didn't see the point in manually creating
>> every user when the web service documentation claimed I could automate the
>> entire process. For whatever reason, though, the web service flatly refuses
>> to let me add users. Again, I can create them manually before running the
>> import, but I wanted to automate the process if I could. This way, anytime
>> I re-run the sync file to update with new accounts or contacts, any new
>> reps we may have gotten would be added to the CRM.
>>
>> On Wed, Feb 14, 2018 at 4:46 PM, Alan Lord <alanslists at gmail.com> wrote:
>>
>>> On 14/02/18 21:28, Alex Hall wrote:
>>>
>>>> Two slightly different questions, then. First, how can I properly
>>>> create users through the web service, without getting the error that what
>>>> I'm doing is "not valid for id"?
>>>>
>>>
>>> This was discussed in a thread this month :-)
>>>
>>> http://lists.vtigercrm.com/pipermail/vtigercrm-developers/20
>>> 18-February/037124.html
>>>
>>> Thanks for any thoughts. Please let me know what you need to see of my
>>>> code, the Vtiger code I'm working with, or anything else.
>>>>
>>>
>>> TBH, all bets are off really when you say you are manually creating
>>> users...
>>>
>>> I guess the first question is WHY? Why are you creating users like this?
>>> Do you have a lot to add or something?
>>>
>>> The permissions and access control system depends on the users being
>>> created properly and thereby having generated their privilege/sharing files.
>>>
>>> Turning on error_reporting in config.inc.php and enabling the debug log
>>> and using the Javascript console in your browser will probably point you to
>>> where you need to start looking.
>>>
>>>
>>> HTH
>>>
>>> Al
>>>
>>> NB: you also didn't say what version of vtiger you are testing.
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> Alex Hall
>> Automatic Distributors, IT department
>> ahall at autodist.com
>>
>
>
>
> --
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com
>
> _______________________________________________
> http://www.vtiger.com/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20180215/195cf198/attachment.html>


More information about the vtigercrm-developers mailing list