[Vtigercrm-developers] Setting "From Email" in Workflow Email Task?
Alan Lord
alanslists at gmail.com
Thu May 11 09:01:45 GMT 2017
I have a customer in the USA which wants to send an email from a
workflow (they are using vtiger 6.3.0).
When they enter:
> Pretty Name<from at anemailaddress.com>
in the From field and save the task, the email portion is removed from
the Task in the database:
> s:9:"fromEmail";s:21:"Pretty Name";s2...
If I use an email from the dropdown to the right of the From field, e.g.
> $(general : (__VtigerMeta__) supportName)<$(general : (__VtigerMeta__) supportEmailId)>
Then it is saved correctly in the Task in the database
> s:9:"fromEmail";s:93:"$(general : (__VtigerMeta__) supportName)<$(general : (__VtigerMeta__) supportEmailId)>";s:2...
If I add a "$" after the "<" then the data is saved in the Task in the
database properly:
> s:9:"fromEmail";s:67:"Pretty Names<$confirmations at bravomarketinggroup.net>";s:2
But obviously the email address is now wrong as it has a $ in front of
it. So when an email is added to the com_vtiger_workflowtask_queue the
fromEmail is:
$from at anemailaddress.com and the fromName is correct.
Can someone tell me where this save action for the Email Task is being
processed so I can fix it? I can't find it! Or, was this fixed in a
later version and can I simply replace a file or two?
TIA
Al
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