[Vtigercrm-developers] Ticketing books

[Simone Travaglini]

Hi tony, not sure what do you need, but a very successfull books about
customer satisfaction and how to work on this topic is:
https://www.amazon.com/Ultimate-Question-Revised-Expanded-Customer-Driven/dp/1422173356/ref=pd_bxgy_14_img_2?_encoding=UTF8&pd_rd_i=1422173356&pd_rd_r=S73Z7DC7J5HWD27RH24C&pd_rd_w=0ZIMY&pd_rd_wg=6GqRw&psc=1&refRID=S73Z7DC7J5HWD27RH24C

2017-02-08 9:58 GMT+01:00 Tony Sandman <tonysandman999 at gmail.com>:

> One of my clients want to learn about marketing automation especially
> ticketing and its use cases.
> Is out there any book you can recommend?
> My univ stuff is quite old (20 years)
>
>
> Tony
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Simone Travaglini
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