[Vtigercrm-developers] Extensions Store Guidelines

Thu Dec 7 08:01:07 GMT 2017

Also it is very unclear how can an extension could be published for
On-Demand?

We got a response from vtiger when we initially published Export to Excel
extension, that they are not welcoming extensions for On-Demand.

But after a week or so Geotools extension was available for On-Demand
customers.

It rather feels like that there are no guidelines or policies, it depends
more upon the mood of the vtiger team to whether reject or accept an
extension.

There are so many extensions where issues are visible on the first sight,
but yet published.

Where as for all over extension a thorough code review was done and were
rejected.

Lately, when the few customers asked for refunds as the extension did not
fit their exact requirements, Vtiger team unpublished our extension. we had
to then request Vtiger Team to publish extension back as it was not a bug
or issue rather the Customer's requirements were different for which the
extension was not a good fit.

regards,
Nilay Khatri
Founder, Automate SMB
www.automatesmb.com
*Vtiger CRM implementation/Customization | Sales and Marketing Automation *

Elance <http://toshu_k.elance.com> | Odesk
<https://www.odesk.com/users/~0134aff44bbb930c33> | Linkedin
<http://www.linkedin.com/pub/nilay-khatri/23/27b/641> | Relext : Mass SMS
through Twilio <http://relext.nilaykhatri.com>

On Thu, Dec 7, 2017 at 10:58 AM, Satish Dvnk <satish.dvnk at vtiger.com> wrote:

> Hi,
>
> Sorry for the inconvenience, I overlooked to reject PDF Maker older
> version. Now I have rejected and could you please check again.
>
>
> *regards,Satish.Dvnk*
>
> On Wed, Dec 6, 2017 at 4:14 PM, Conrado Maggi <comaggi at gmail.com> wrote:
>
>>
>> I agree with matus, the criteria to approved extensions is so subjective
>> and takes so long that I complete abandoned the idea of adding anything new.
>>
>> The entire process is complete broken
>>
>> In my case I have some extensions rejected because of the link to my
>> site, and other rejected because no demo link. Now you have an example with
>> links to their site
>>
>> Even a simple change like removing a link from the description takes
>> weeks to be reviewed
>>
>> In my personal opinion, guidelines are not equally apply to all vendors.
>>
>>  Vtiger need to decide whether make this more transparent and
>> straightforward  process  or close down the marketplace
>>
>> Regards
>> Conrado
>>
>>
>>
>>
>>
>> El El mié, 6 dic 2017 a las 11:26, IT-Solutions4You <info at its4you.sk>
>> escribió:
>>
>>> Thanks Alan,
>>>
>>> the biggest problem for us is, that some clients contact our support
>>> team and they have other PDF Maker extension. It's really hard to
>>> explain why there are 2 extensions with the same name in oficial vtiger
>>> Marketplace. And yes, the extension ist still published.
>>>
>>> About Links and Description. For us it was not allowed to write any
>>> Links to demo or company name because the publisher is visible in the
>>> right side of marketplace page. In Smackcoders marketplace there are
>>> many links and many information about company.
>>>
>>> I really don't understand this, why we are so banned.
>>>
>>>
>>> Matus
>>>
>>> Dňa 5. 12. 2017 o 19:31 Alan Lord napísal(a):
>>> > vtiger devs - that sucks.
>>> >
>>> > IMHO Smackcoders are leaches. As far as I can tell they give little to
>>> > nothing back to the community.
>>> >
>>> > We have had a few customers use some of their extensions in the past
>>> > (ones that are encrypted with ioncube and sold directly, not on the
>>> > Marketplace) and our customers had many problems with poor quality and
>>> > poor support from them.
>>> >
>>> > When did Smackcoders produce a product called PDF Maker? (Marketplace
>>> ID
>>> > = 359)
>>> >
>>> > When did IT Solutions produce PDFMaker? (Marketplace ID = 14)
>>> >
>>> >
>>> > And since when are demo links a problem? In fact, yesterday you
>>> wouldn't
>>> > accept one of our extensions because there was *NO* link to a demo???
>>> >
>>> >
>>> > I really think you guys need to get your priorities right.
>>> >
>>> > I am in full support of Matus here.
>>> >
>>> > Al
>>> >
>>> > On 05/12/17 11:41, IT-Solutions4You wrote:
>>> >> Dear vtiger Team,
>>> >> many times we have big issue and time delay for publishing vtiger
>>> >> extension thru marketplace. Currently I see in your Marketplace
>>> >> extension which broke more Guidelines.
>>> >>
>>> >> PDF Maker
>>> >> https://marketplace.vtiger.com/extensions?id=359
>>> >>
>>> >> 1. Naming Guidelines
>>> >> 1.4 Extension name and identifier should be have unique short prefix
>>> >> that avoids collision with other extensions published.
>>> >>
>>> >> There is currently PDF Maker extension in Marketplace so I think this
>>> >> name totally avoids collision with other extensions published
>>> >>
>>> >>
>>> >> 4. Acceptance
>>> >> 4.5 Extensions should not copy the functionality and UI of other
>>> >> extensions or services.
>>> >>
>>> >> This is a full copy of our extension ;-). Anyway I understand it but
>>> >> please with another name.
>>> >>
>>> >> 6. Extension Description
>>> >> 6.3 Description should not have any links to external pages, nor
>>> >> advertise any other products or services
>>> >>
>>> >> You don't publiseh our extensions because of links to our page minimal
>>> >> 10 times (not demo link was allowed). Now in this extension there is a
>>> >> lot of links to external pages. See how our Description looks:
>>> >> https://marketplace.vtiger.com/extensions?id=14 and compare it.
>>> >>
>>> >>
>>> >> We are really very disappointed about this situation. Because we feel
>>> >> to be deceived. Many of our extensions cann't be published for a small
>>> >> link to our demo and on the other side another company can write what
>>> >> it wants ?
>>> >>
>>> >> Matus
>>> >> ITS4You
>>> >>
>>> >> _______________________________________________
>>> >> http://www.vtiger.com/
>>> >>
>>> >
>>> >
>>> > _______________________________________________
>>> > http://www.vtiger.com/
>>> >
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20171207/2fb57c6e/attachment-0001.html>