[Vtigercrm-developers] Editing a record after a user has been deactivated removes them from Assigned To

Steve Kenow skenow at rdspos.com
Tue Oct 18 17:33:06 GMT 2016


I understand that modifying a record triggers field validation and values
are checked for valid entries and role-based permissions, but how do I
properly deactivate users, edit tickets assigned to them and not lose them
as the Assigned To user? The value defaults to the first user in the list,
which triggers a notification them about changes to one of 'their' tickets.

-- 
*Steve Kenow*
Retail Data Systems of Minnesota
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