[Vtigercrm-developers] Forbidden creating contacts
Tim Mohrbach
preexo at googlemail.com
Sat Mar 26 01:32:56 GMT 2016
Mod security and the community rules haslve caused so much trouble for vtiger, that I disabled it for the vtiger virtual host.
I would appreciate a good vtiger rule set though :)
It's still worth having it enabled globally though, so that the other virtual hosts are protected and the usual directories for attacks like cgi and tmp
On March 25, 2016 9:24:11 PM GMT+08:00, Manuel Fernando <ptdesigner at gmail.com> wrote:
>Appears to be caused by a false-positive
>
>
>A good info about this can be found here:
>http://blog.modsecurity.org/2007/02/handling-false.html
><http://blog.modsecurity.org/2007/02/handling-false.html>
>
>Still looking for the cause of what is triggering this false-positive
>Inspecting Products and Contacts modules.
>
>
>Best Regards.
>Manuel
>
>
>
>> No dia 25/03/2016, às 13:12, Manuel Fernando <ptdesigner at gmail.com>
>escreveu:
>>
>> Yes, you are right, it´s not php limits.
>>
>> And no custom code, workflows and no errors.
>>
>> It´s more related to mod security Roule ID 240890
>>
>> Not easy to find information about that roule ID
>>
>>
>>
>> Best Regards
>> Manuel
>>
>>
>>> No dia 25/03/2016, às 04:32, Sutharsan Jeganathan
><ajstharsan at gmail.com <mailto:ajstharsan at gmail.com>> escreveu:
>>>
>>> Hi
>>>
>>> It cannot be a php limit since you have less than 1000 fields in
>your form.
>>>
>>> Have you enabled customer portal? If so what is its URL?
>>>
>>>
>>> Also Check whether any customization have been done in your CRM.
>>>
>>> Also check whether any workflow custom function is running which is
>triggered through full create form only, not quick create(if the field
>is not in quick create). In this case contact will be created then
>error is shown.
>>>
>>> It can happen if vtiger web service is called somewhere, probably
>with Query type (such as 'SELECT id FROM Contacts').
>>>
>>> Also you need to check any customization at After or before save
>events of contacts.
>>>
>>>
>>> Thanks
>>> Sutharsan Jeganathan
>>>
>>>
><https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=oa-2115-v2-c> No
>threats detected. www.avast.com
><https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=oa-2115-v2-c>
><x-msg://4/#DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> On Thu, Mar 24, 2016 at 10:47 PM, Manuel Fernando
><ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
>>> Hello,
>>>
>>> just for reference.
>>>
>>> I have no access to logs.
>>>
>>> I was inspecting and i found that tickets for example are ok because
>they only have in full mode about 13 fields.
>>> In contacts and products, are more than 32 fields.
>>>
>>> This could be related to any php limit inputs?
>>>
>>> Best Regards
>>>
>>>> No dia 23/03/2016, às 10:31, Alan Bell <alan.bell at libertus.co.uk
><mailto:alan.bell at libertus.co.uk>> escreveu:
>>>>
>>>> what is the error in the apache log which you can find at
>/var/log/apache2/error.log and/or /var/log/apache2/access.log
>>>>
>>>> is your vtiger installed in the root of the server, so
>myserver.com/index.php <http://myserver.com/index.php> is the right
>place or is it in a subdirectory myserver.com/vtiger/index.php
><http://myserver.com/vtiger/index.php> because if so then in
>config.inc.php your path is probably wrong.
>>>>
>>>> Alan.
>>>>
>>>> On 22/03/16 10:51, Manuel Fernando wrote:
>>>>>
>>>>> Does anyone faced this situation?
>>>>> This happens when Contact is being created or try to edit existing
>Contact. Same for Organizations
>>>>> Doesn’t occur if contact is created from quick create
>>>>>
>>>>> This method was tested to check if mod_rewrite is properly
>configured and seems mod_rewrite is working
>>>>> https://docs.bolt.cm/howto/making-sure-htaccess-works
><https://docs.bolt.cm/howto/making-sure-htaccess-works>
>>>>>
>>>>> Forbidden
>>>>>
>>>>> You don't have permission to access /index.php on this server.
>>>>>
>>>>> Additionally, a 403 Forbidden error was encountered while trying
>to use an ErrorDocument to handle the request.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Best Regards.
>>>>> Manuel
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>> _______________________________________________
>>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>
>
>
>------------------------------------------------------------------------
>
>_______________________________________________
>http://www.vtiger.com/
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