[Vtigercrm-developers] Forbidden creating contacts

[Manuel Fernando]

Yes, you are right, it´s not php limits.

And no custom code, workflows and no errors.

It´s more related to mod security Roule ID 240890

Not easy to find information about that roule ID



Best Regards
Manuel


> No dia 25/03/2016, às 04:32, Sutharsan Jeganathan <ajstharsan at gmail.com> escreveu:
> 
> Hi
> 
> It cannot be a php limit since you have less than 1000 fields in your form.
> 
> Have you enabled customer portal? If so what is its URL?
> 
> 
> Also Check whether any customization have been done in your CRM. 
> 
> Also check whether any workflow custom function is running which is triggered through full create form only, not quick create(if the field is not in quick create).  In this case contact will be created then error is shown.
> 
> It can happen if vtiger web service is called somewhere, probably with Query type (such as 'SELECT id FROM Contacts').  
> 
> Also you need to check any customization at After or before save events of contacts.
> 
> 
> Thanks
> Sutharsan Jeganathan
> 
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> 
> On Thu, Mar 24, 2016 at 10:47 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
> Hello, 
> 
> just for reference.
> 
> I have no access to logs.
> 
> I was inspecting and i found that tickets for example are ok because they only have in full mode about 13 fields.
> In contacts and products, are more than 32 fields.
> 
> This could be related to any php limit inputs?
> 
> Best Regards
> 
>> No dia 23/03/2016, às 10:31, Alan Bell <alan.bell at libertus.co.uk <mailto:alan.bell at libertus.co.uk>> escreveu:
>> 
>> what is the error in the apache log which you can find at /var/log/apache2/error.log and/or /var/log/apache2/access.log
>> 
>> is your vtiger installed in the root of the server, so myserver.com/index.php <http://myserver.com/index.php> is the right place or is it in a subdirectory myserver.com/vtiger/index.php <http://myserver.com/vtiger/index.php> because if so then in config.inc.php your path is probably wrong.
>> 
>> Alan.
>> 
>> On 22/03/16 10:51, Manuel Fernando wrote:
>>> 
>>> Does anyone faced this situation?
>>> This happens when Contact is being created or try to edit existing Contact. Same for Organizations
>>> Doesn’t occur if contact is created from quick create
>>> 
>>> This method was tested to check if mod_rewrite is properly configured and seems mod_rewrite is working
>>> https://docs.bolt.cm/howto/making-sure-htaccess-works <https://docs.bolt.cm/howto/making-sure-htaccess-works>
>>> 
>>> Forbidden
>>> 
>>> You don't have permission to access /index.php on this server.
>>> 
>>> Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
>>> 
>>> 
>>> 
>>> 
>>> Best Regards.
>>> Manuel
>>> 
>>> 
>>> _______________________________________________
>>> http://www.vtiger.com/ <http://www.vtiger.com/>
>> _______________________________________________
>> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> _______________________________________________
> http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> _______________________________________________
> http://www.vtiger.com/

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