[Vtigercrm-developers] Email marketing scenario
Alan Bell
alan.bell at libertus.co.uk
Mon Jul 11 14:08:41 GMT 2016
On 11/07/16 14:58, Błażej Pabiszczak wrote:
>
> Let's put things in perspective – why does Vtiger need the “search”
> tool? If a client wants to find something, he can get in touch with
> the vendor and implement vlastic:
> http://www.libertus.co.uk/images/documents/vlastic-manual.pdf. Everyone looks
> for something else, why create a universal tool if you can complicate
> your life and just add new mechanisms, libraries, closed solutions.
>
I think that is a little unfair as an example! vlastic is an integration
between an open source full text search engine (elastic search) and
vtiger. It really can't be core code, the elastic search server is huge
and is tomcat based, entirely inappropriate to bundle with a PHP/Mysql
application. Even if search was improved in vtiger there would still be
benefits at scale for using elastic search. The old way of doing search
was to do a like "%query%" across every column of every table, which
works to a point but doesn't scale at all. The new way is to compute the
label field and search just in that, which scales, but doesn't work very
well. Vlastic scales and works, but isn't suitable as a core feature. If
I had a solution that scales, and works, and is suitable to be core code
then I would have done a merge request on code.vtiger.com, but I just don't.
>
> Vtiger is a crm class system and it should include hard-coded
> marketing mechanisms! Even if its marketing mechanism isn't too
> extended it should be integrated by default with a different
> ready-made solution, and the data should be taken from this solution
> in the system, If it doesn't have it [and it indeed doesn't] then
> Vtiger has as much to do with marketing as Joomla does – which means
> nothing. But in Joomla we can add everything we want, no matter the way.
>
> Every other solution like SugarCRM, Vtiger[OD], SuiteCRM got all the
> basic marketing mechanisms hard-coded, why won't Vtiger CE get them ...
>
> ---
> Z poważaniem / Regards
> *Błażej Pabiszczak*
> /Chief Executive Officer/
> M: +48.884999123
> E: b.pabiszczak at yetiforce.com <mailto:b.pabiszczak at yetiforce.com>
> ------------------------------------------------------------------------
>
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>
> W dniu 2016-07-11 11:33, Tim Mohrbach napisał(a):
>
>>
>> @Preexo
>>
>> It doesn't really matter what a particular tool can do, the key
>> question is whether or not we have all the essential analytical
>> data for reporting and analyzing data. What if you launch mailing
>> from an external app, but you need all the mailing data in the
>> crm itself; and when you convert from lead to an opportunity,
>> then all the data gathered from mailing have to be in this
>> opportunity, so that the sales person had all the data about the
>> potential buyer.
>>
>> I don't get your difficulties.
>> You could run a mailtrain server for example and talk from vtiger to
>> the API of it to push contacts data in, even trigger the sending from
>> within vtiger through API and then afterwards pull all the results of
>> the campaign through the API into vtiger again. It would require the
>> development of an extension which becomes the adapter to talk to the
>> API, but you wouldn't need to build a full blown mailing system and
>> reinvent the wheel of something that other people have thought about
>> for years already! Trust me, you are not gonna do it better then
>> them, so why not use theirs?
>> You want to do it all within vtiger - no problem, that's what APIs
>> are there for...
>> I would prefer if we focus on the missing features that can not be
>> replaced by an external program...
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
>
> _______________________________________________
> http://www.vtiger.com/
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