[Vtigercrm-developers] Mail converter > ticket > attachment

Steve Kenow skenow at rdspos.com
Sun Jul 10 21:03:44 GMT 2016


I didn't have to do anything special to get it working in our environment.
Have you looked at the file/folder permissions on /storage/?

On Sat, Jul 9, 2016 at 8:30 PM, Garry Brighton <garryatbrighton at gmail.com>
wrote:

> You should have special sort of "luck" (they call it server configuration}
> to get MailConverter
> working as expected. Here attachments are not coming with tickets as well,
> and dunno how
> to fix it...
> Out here are some devs who for some reasonable rate would undertake
> configuration?
> If so, pls write on priv
>
> Garry
>
> On Sat, Jul 9, 2016 at 10:55 AM, Stacey Johnson <
> stacey.johnson110 at gmail.com> wrote:
>
>> MailConverter converting email to ticket, but not attaching related
>> document (email attachment) to newly created ticket.
>> Is is designed behavior?
>>
>> Stacey
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
*Steve Kenow*
Retail Data Systems of Minnesota
End-User Support Manager
Direct: 952.392.2686
Office: 952.934.4002
skenow at rdspos.com
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