[Vtigercrm-developers] Vtiger + Asterisk Incoming Popup problem.

[Michele Mastropieri]

2015-09-29 19:24 GMT+02:00 Vladimir Karažija <vladimir at kosacrta.hr>:

> Great to be of help ;) When you visit Croatia, just let me know ;)
>
Of course! :D



>
> Just to be clear, with this setup you get incoming call popup for external
> calls and you have working click to call for outgoing calls from vtiger?
>
Yes.



>
> To be honest, never tested internal calls for incoming call popup on
> vtiger 6.3 version...
>
> This is probably because internal calls are handled by from-internal
> context and are not in context where agi script is catching calls.
>
> You will have another problem with incoming calls, all extensions will be
> ringing and all users will get popup. This is known "bug" or "feature".
>
What do you means exactly when you tell me about this bug?


>
> regards, Vladimir
>
>
> Vladimir Karažija
> Kosa crta d.o.o.
> Jagnedje 1
> 10090 Zagreb
> OIB: 57724075047
>
> t. +385 1 777 33 85
> m. +385 91 122 0511
> www.kosacrta.hr
>
> On Tue, Sep 29, 2015 at 6:36 PM, Michele Mastropieri <
> michele.mastropieri at gmail.com> wrote:
>
>> Moving agi script from [from-internal] to [from-trunk] into
>> extensions.conf made me able to get incoming popup! And for this I'll offer
>> a beer :-)
>> My context for sip phone extensions is [from-internal].
>> Changed outbound trunk with trunk name for external calls.
>> Yes, I use SIP trunk for external calls.
>> The internal calls do not appears into incoming popup. Only from external
>> sip trunk. Why?
>>
>> 2015-09-29 16:48 GMT+02:00 Vladimir Karažija <vladimir at kosacrta.hr>:
>>
>>> Hi,
>>>
>>> my configuration is different but works.
>>>
>>> Do you have [from-trunk] context in your extensions.conf ?
>>>
>>> This is where I put agi script for incoming call popup. Not in the
>>> from-internal, remove agi script [from-internal] context.
>>>
>>> Also what is your phone extension context? It should be from-internal.
>>>
>>> And in Provider configuration in PBX manager change Outbound trunk to
>>> trunk name that you use for external calls.
>>>
>>> You use SIP trunk for external calls?
>>>
>>> Vladimir Karažija
>>> Kosa crta d.o.o.
>>> Jagnedje 1
>>> 10090 Zagreb
>>> OIB: 57724075047
>>>
>>> t. +385 1 777 33 85
>>> m. +385 91 122 0511
>>> www.kosacrta.hr
>>>
>>> On Tue, Sep 29, 2015 at 9:55 AM, Michele Mastropieri <
>>> michele.mastropieri at gmail.com> wrote:
>>>
>>>> If I click-to-call from vtiger, the call is placed out. The problem is
>>>> that no incoming call popup appears! Please help me if you have some
>>>> minutes.
>>>>
>>>> <<<<Vtiger Asterisk Server Details:>>>>
>>>> Vtiger Asterisk App URL http://192.168.1.130:8383
>>>> Outbound Context vtiger
>>>> Outbound Trunk from-internal
>>>> Vtiger Secret Key 38270845255
>>>> <<<<end details>>>>
>>>>
>>>> <<<<VtigerAsteriskConnector.properties>>>>
>>>> // Location where the application server will be running.
>>>> ServerIP   = 127.0.0.1
>>>> ServerPort = 8383
>>>> // Call Recordings storage path
>>>> StorageDir = /VtigerAsteriskConnector
>>>> // Enable(true) or Disable(false) call recordings
>>>> Recording = true
>>>> // Location where the applications database files will be stored.
>>>> AsteriskAppDBPath = /VtigerAsteriskConnector
>>>> // Asterisk Server Details
>>>> AsteriskServerPublicIP = 192.168.1.130
>>>> AsteriskServerIP   = 127.0.0.1
>>>> AsteriskServerPort = 5038
>>>> AsteriskUsername   = admin
>>>> AsteriskPassword   = 123456
>>>> // Vtiger CRM URL
>>>> VtigerURL = http://192.168.2.26
>>>> VtigerSecretKey = 38270845255
>>>> //Enable(true) or Disable(false) Asterisk Events and Database Logs in
>>>> Connector
>>>> AsteriskLog = true
>>>> DatabaseLog = true
>>>> <<<<VtigerAsteriskConnector.properties>>>>
>>>>
>>>> <<<<manager.conf>>>>
>>>> [general]
>>>> enabled = yes
>>>> port = 5038
>>>> bindaddr = 0.0.0.0
>>>> displayconnects=no ;only effects 1.6+
>>>> [admin]
>>>> secret = 123456
>>>> deny = 0.0.0.0/0.0.0.0
>>>> permit = 127.0.0.1/255.255.255.0
>>>> permit = 192.168.1.250/255.255.255.0
>>>> permit = 192.168.2.26/255.255.255.0
>>>> permit = 192.168.5.102/255.255.255.0
>>>> read =
>>>> system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
>>>> write =
>>>> system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
>>>> writetimeout = 5000
>>>> #include manager_additional.conf
>>>> #include manager_custom.conf
>>>> <<<<end manager.conf>>>>
>>>>
>>>> <<<<extensions.conf (interested parts)>>>>
>>>> [vtiger]
>>>> exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)
>>>>
>>>> [from-internal]
>>>> include => from-internal-noxfer
>>>> include => from-internal-xfer
>>>> include => bad-number
>>>> exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)
>>>> <<<<end extension.conf>>>>
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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