[Vtigercrm-developers] Vtiger + Asterisk Incoming Popup problem.

[Michele Mastropieri]

Moving agi script from [from-internal] to [from-trunk] into extensions.conf
made me able to get incoming popup! And for this I'll offer a beer :-)
My context for sip phone extensions is [from-internal].
Changed outbound trunk with trunk name for external calls.
Yes, I use SIP trunk for external calls.
The internal calls do not appears into incoming popup. Only from external
sip trunk. Why?

2015-09-29 16:48 GMT+02:00 Vladimir Karažija <vladimir at kosacrta.hr>:

> Hi,
>
> my configuration is different but works.
>
> Do you have [from-trunk] context in your extensions.conf ?
>
> This is where I put agi script for incoming call popup. Not in the
> from-internal, remove agi script [from-internal] context.
>
> Also what is your phone extension context? It should be from-internal.
>
> And in Provider configuration in PBX manager change Outbound trunk to
> trunk name that you use for external calls.
>
> You use SIP trunk for external calls?
>
> Vladimir Karažija
> Kosa crta d.o.o.
> Jagnedje 1
> 10090 Zagreb
> OIB: 57724075047
>
> t. +385 1 777 33 85
> m. +385 91 122 0511
> www.kosacrta.hr
>
> On Tue, Sep 29, 2015 at 9:55 AM, Michele Mastropieri <
> michele.mastropieri at gmail.com> wrote:
>
>> If I click-to-call from vtiger, the call is placed out. The problem is
>> that no incoming call popup appears! Please help me if you have some
>> minutes.
>>
>> <<<<Vtiger Asterisk Server Details:>>>>
>> Vtiger Asterisk App URL http://192.168.1.130:8383
>> Outbound Context vtiger
>> Outbound Trunk from-internal
>> Vtiger Secret Key 38270845255
>> <<<<end details>>>>
>>
>> <<<<VtigerAsteriskConnector.properties>>>>
>> // Location where the application server will be running.
>> ServerIP   = 127.0.0.1
>> ServerPort = 8383
>> // Call Recordings storage path
>> StorageDir = /VtigerAsteriskConnector
>> // Enable(true) or Disable(false) call recordings
>> Recording = true
>> // Location where the applications database files will be stored.
>> AsteriskAppDBPath = /VtigerAsteriskConnector
>> // Asterisk Server Details
>> AsteriskServerPublicIP = 192.168.1.130
>> AsteriskServerIP   = 127.0.0.1
>> AsteriskServerPort = 5038
>> AsteriskUsername   = admin
>> AsteriskPassword   = 123456
>> // Vtiger CRM URL
>> VtigerURL = http://192.168.2.26
>> VtigerSecretKey = 38270845255
>> //Enable(true) or Disable(false) Asterisk Events and Database Logs in
>> Connector
>> AsteriskLog = true
>> DatabaseLog = true
>> <<<<VtigerAsteriskConnector.properties>>>>
>>
>> <<<<manager.conf>>>>
>> [general]
>> enabled = yes
>> port = 5038
>> bindaddr = 0.0.0.0
>> displayconnects=no ;only effects 1.6+
>> [admin]
>> secret = 123456
>> deny = 0.0.0.0/0.0.0.0
>> permit = 127.0.0.1/255.255.255.0
>> permit = 192.168.1.250/255.255.255.0
>> permit = 192.168.2.26/255.255.255.0
>> permit = 192.168.5.102/255.255.255.0
>> read =
>> system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
>> write =
>> system,call,log,verbose,command,agent,user,config,command,dtmf,reporting,cdr,dialplan,originate
>> writetimeout = 5000
>> #include manager_additional.conf
>> #include manager_custom.conf
>> <<<<end manager.conf>>>>
>>
>> <<<<extensions.conf (interested parts)>>>>
>> [vtiger]
>> exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)
>>
>> [from-internal]
>> include => from-internal-noxfer
>> include => from-internal-xfer
>> include => bad-number
>> exten => _X.,1,Agi(agi://127.0.0.1/incoming.agi)
>> <<<<end extension.conf>>>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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