[Vtigercrm-developers] MAIL-MANAGER and find relation to class

[Alan Lord]

On 17/09/15 15:59, Marc GIGON wrote:
>
> Means, if number in the title of the received e-mail = (is the same)
> number in my customized field which is in account module ( table
> vtiger_accountscf / field is cf_xxx).
>

If I have understood you correctly this sounds like the kind of thing 
you can do in the Mail Converter to associate emails with Trouble 
Tickets. Look at the Regex for the Update Ticket example here:

https://wiki.vtiger.com/vtiger6/index.php/Mail_Converter

Perhaps the Mail Converter might be the right tool to customise?

HTH

Alan