[Vtigercrm-developers] PBX Manager - Record calls transfers.

Michele Mastropieri michele.mastropieri at gmail.com
Tue Oct 20 10:53:06 GMT 2015


Any Ideas guys?

2015-10-16 9:53 GMT+02:00 Michele Mastropieri <michele.mastropieri at gmail.com
>:

> Hi to all,
>
> I've add the agi script also to xfer context in extensions.conf. Now also
> transfer call was recorded into vtiger pbxmanager.
> Only one problem remains: when an extension(e.g.104) transfer the incoming
> call to another extension(e.g.106), all extensions
> rings(100,101,102,103,104,105,106) until the 106 answer.
>
> 2015-10-14 17:09 GMT+02:00 Alex Martin <alex at theclearsource.com>:
>
>> I’m going to test this on one of our systems later today to see if I can
>> see whats happening. I’ll get back to you
>>
>>
>>
>> Alex
>>
>>
>>
>> *From:* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
>> vtigercrm-developers-bounces at lists.vtigercrm.com] *On Behalf Of *Michele
>> Mastropieri
>> *Sent:* Wednesday, October 14, 2015 10:38 AM
>> *To:* vtigercrm-developers at lists.vtigercrm.com
>> *Subject:* Re: [Vtigercrm-developers] PBX Manager - Record calls
>> transfers.
>>
>>
>>
>> Guys, no ideas?
>>
>>
>>
>> 2015-10-13 17:40 GMT+02:00 Michele Mastropieri <
>> michele.mastropieri at gmail.com>:
>>
>> Hi to all,
>>
>>
>>
>> if I answer to an incoming call and thus I transfer it to other
>> extension, the module store information about the call but it keep only
>> information about pre-trasfer.
>>
>>
>>
>> Let me explain better with an example.
>>
>>
>>
>> 1. Incoming call is answered by extension num 101.
>>
>> 2. 101 transfer call to 102 extension.
>>
>> 3. After 10 minutes 102 hung up.
>>
>> 4. Into record list I have only 1 record: the initial conversation
>> between 101 and external customer. I lost the information about the entire
>> conversation that is 10minutes call.
>>
>>
>>
>> How solve it?
>>
>>
>>
>> --
>>
>> ------------------------------
>>
>>
>>
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