[Vtigercrm-developers] Scheduled workflows not working on VT 6.1 when using condition ?

[Sutharsan Jeganathan]

Hi

Is there any patch or workaround on this problem? I need to solve this in
one of the active Call center escalation process is waiting because the
work flow scheduler seems not working for assigned to


Thanks
Sutharsan Jeganathan

On Wed, May 6, 2015 at 1:28 PM, Uma S <uma.s at vtiger.com> wrote:

> Hi,
>
> Thanks! for the update, will soon look into this issue.
>
> On Wed, May 6, 2015 at 1:01 PM, apcloic <apcloic at gmail.com> wrote:
>
>> Thanks Uma :)
>>
>> After inspecting more deeply, it looks like some conditions are working
>> and
>> some others not.
>> Not working conditions list (not exhaustive) :
>>
>> - assigned_to not OK because SQL query search for
>> (trim(CONCAT(vtiger_users.first_name,' ',vtiger_users.last_name)) =
>> 'UserID'
>> so obviously it won't ever match.
>>
>> - date when not using US format (ie, if using french format like
>> DD-MM-YYYY,
>> MySQL query do not convert date value to database format like YYYY-MM-DD
>> and
>> search for value in localized format DD-MM-YYYY so it doesn't find
>> matching
>> records)
>>
>> I've updated the ticket on trac with these informations.
>>
>> Regards,
>>
>>
>>
>> --
>> View this message in context:
>> http://vtiger-crm.2324883.n4.nabble.com/Scheduled-workflows-not-working-on-VT-6-1-when-using-condition-tp16081p16107.html
>> Sent from the vtigercrm-developers mailing list archive at Nabble.com.
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
>
> --
> With
> Best Regards
> Uma.S
> Vtiger Team
>
> _______________________________________________
> http://www.vtiger.com/
>
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