[Vtigercrm-developers] Scheduled workflows not working on VT 6.1 when using condition ?

[Steve Kenow]

The assigned_to criteria is not working, see
https://discussions.vtiger.com/index.php?p=/discussion/177368/scheduled-workflow-for-ticket-escalation-not-following-all-criteria
and a ticket has been created on the bug tracker -
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8552


On Mon, May 4, 2015 at 7:38 AM, apcloic <apcloic at gmail.com> wrote:

> Hi,
>
> I'm testing scheduled workflow on a VT6.1 instance.
> It works properly only if there is no condition configured at STEP2 but not
> if any (very basic) is used.
>
> Example on Tickets (schedule set to hourly at STEP1, cron runs every 15
> minutes) :
> - update field 'Description' with 'TEST WF' content --> no condition --> OK
> - update field 'Description' with 'TEST WF' content --> condition = if
> assigned_to is 'my admin account' --> KO
>
> However, conditions on workflow are working properly when using "very time
> the record is saved" at STEP1.
>
> Is it a known issue, any ticket reference on trac or workaround ?
> Regards,
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> --
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-- 
*Steve Kenow*
Retail Data Systems of Minnesota
Manager, Service Desk and End User Support
Direct: 952.392.2686
Office: 952.934.4002
skenow at rdspos.com
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