[Vtigercrm-developers] Unable to click into the Popup list

Richard Hills - Technologywise richard at tw.co.nz
Fri Mar 6 01:01:12 GMT 2015


Our users also complained about this today.

For now I have made the following change:
layouts/vlayout/modules/Vtiger/resources/Vtiger.js

~line 377 I have changed :
>                                 out: hideAllTooltipViews

to

>                                 out: twtDoNothing

and defined a function twtDoNothing which just returns true.

Basically this means tooltips will need to be hidden manually, or 
another tooltip will need to be triggered (as the code for this also 
hides all other tooltips).

I am sure we will soon find a tooltip where this functionality will 
break something, but at least for the list reference fields this is 
enough for us to be able to make use of them.

If anyone does find a better solution I'd be keen to see it.

On 05/03/15 18:56, Uma S wrote:
> Hi,
>
> Thanks! for the clarification on the issue.
>
> Currently this is not addressed in latest vtiger 6.2.0 source, Will be 
> marking this as an feature enhancement in trac 
> <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8501> to pick up on 
> going ahead.
>
> On Thu, Mar 5, 2015 at 4:27 AM, Rebecca Stanek <rlstanek at gmail.com 
> <mailto:rlstanek at gmail.com>> wrote:
>
>     Yes, that feature is working correctly. What I am referencing is
>     when a user hovers over a related field in a list-view, the box
>     that pops up displaying the Contact information in the vertical
>     box. If you try to click into that popup box the box disappears.
>
>     Use Case
>     In Project Module a record has in the Related to field a Contact.
>
>     If a user is working in the Project module and wants to quickly
>     email the Contact they would have to click on the related tab
>     Contacts and then click on the email. Ideally user wants to be in
>     the Project list-view looking at all of their projects and be able
>     to send an email from the list-view and not have to go into the
>     actual project Summary or Detail view and then into the related
>     tab. It would save the user time to be able to just email from
>     Project list-view by either having the "More" button offer email
>     there or by hovering over the Related To column in the list view
>     and being able to click on the popup.
>
>     I don't want to just add a custom email field to Projects since
>     the Contact's email already exists in the Contacts module.
>
>     Hope that clairifies the issue/need.
>
>     Thanks!
>
>     Best regards,
>     Rebecca
>
>     Rebecca Stanek
>     Cell: 515.556.6545
>     Email: rlstanek at gmail.com <mailto:rlstanek at gmail.com>
>
>     On Tue, Mar 3, 2015 at 10:36 PM, Uma S <uma.s at vtiger.com
>     <mailto:uma.s at vtiger.com>> wrote:
>
>         Hi,
>
>         On-click of email-field value in list-view of any module, it
>         will open a pop-up to send out an email. Can you please
>         re-check this in your instance?
>
>         If still you were able to reproduce, let us know the details
>         of your instance like vtiger version you are using.
>
>         On Wed, Mar 4, 2015 at 1:10 AM, Rebecca Stanek
>         <rlstanek at gmail.com <mailto:rlstanek at gmail.com>> wrote:
>
>             In any module if a user hovers over a field in a list view
>             that then displays a popup the user is unable to actually
>             click into that popup list. Ideally a user would want to
>             be able to click on the email address in the popup and
>             quickly send an email.
>
>             What steps should I take to solve this?
>
>
>             Best regards,
>             Rebecca
>
>             Rebecca Stanek
>             Cell: 515.556.6545 <tel:515.556.6545>
>             Email: rlstanek at gmail.com <mailto:rlstanek at gmail.com>
>
>             _______________________________________________
>             http://www.vtiger.com/
>
>
>
>
>         -- 
>         With
>         Best Regards
>         Uma.S
>         Vtiger Team
>
>         _______________________________________________
>         http://www.vtiger.com/
>
>
>
>     _______________________________________________
>     http://www.vtiger.com/
>
>
>
>
> -- 
> With
> Best Regards
> Uma.S
> Vtiger Team
>
>
> _______________________________________________
> http://www.vtiger.com/

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061

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