[Vtigercrm-developers] Issues with Outlook Plugin in 6.0

Fri Jul 17 08:34:55 GMT 2015

almost same problem here.

2014-06-24 22:09 GMT+02:00 Michael Lockwood <michael at lockwood.us.com>:

> I have the Outlook Plugin installed and am able to login to my vTiger 6.0
> CRM.  Any assistance on how to correct this is greatly appreciated.
>
> I can also Attach Email just fine.  When I click Synchronize Contacts, I
> get the following error:
>
>
> 
> When I click Synchronize Calendar, it goes through a process for a while,
> then I get a window that says, "The operation failed".
>
> Here is what is showing in the log:
>
> 2014/06/24 15:01:05 - Intializing synchronization
>
> 2014/06/24 15:01:07 - Retrieving records
>
> 2014/06/24 15:01:07 -  there is no value for field start_time
>
> 2014/06/24 15:01:07 -  there is no value for field end_time
>
> 2014/06/24 15:01:07 - Successfully recieved outlook records
>
>
> Here is what shows in the debug log:
>
>
>
> 2014/06/24 15:01:04 - The operation failed.
>
> 2014/06/24 15:01:04 -    at
> VtigerCRMOutlookAddin.Models.SyncModel.getSyncRecords() in C:\siva
> SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:line 233
>
>    at VtigerCRMOutlookAddin.Controllers.SyncController.intializeSync() in
> C:\siva SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\controllers\SyncController.cs:line
> 65
>
> 2014/06/24 15:01:05 -
>
> 2014/06/24 15:01:07 -
> {"success":true,"result":{"label":"Calendar","name":"Calendar","createable":true,"updateable":true,"deleteable":true,"retrieveable":true,"fields":[{"name":"activitytype","label":"Activity
> Type","mandatory":false,"type":{"picklistValues":[{"label":"Call","value":"Call"},{"label":"Meeting","value":"Meeting"}],"defaultValue":"Call","name":"picklist"},"nullable":false,"editable":true,"default":""},{"name":"contact_id","label":"Contact
> Name","mandatory":false,"type":{"refersTo":["Contacts"],"name":"reference"},"nullable":false,"editable":true,"default":""},{"name":"createdtime","label":"Created
> Time","mandatory":false,"type":{"name":"datetime"},"nullable":false,"editable":false,"default":""},{"name":"parent_id","label":"Related
> To","mandatory":false,"type":{"refersTo":["Campaigns","Quotes","Leads","Accounts","Potentials"],"name":"reference"},"nullable":false,"editable":true,"default":""},{"name":"date_start","label":"Start
> Date &
> Time","mandatory":true,"type":{"format":"mm-dd-yyyy","name":"date"},"nullable":false,"editable":true,"default":""},{"name":"description","label":"Description","mandatory":false,"type":{"name":"text"},"nullable":true,"editable":true,"default":""},{"name":"due_date","label":"Due
> Date","mandatory":true,"type":{"format":"mm-dd-yyyy","name":"date"},"nullable":true,"editable":true,"default":""},{"name":"duration_hours","label":"Duration","mandatory":false,"type":{"name":"time"},"nullable":true,"editable":true,"default":""},{"name":"duration_minutes","label":"Duration
> Minutes","mandatory":false,"type":{"picklistValues":[{"label":"00","value":"00"},{"label":"15","value":"15"},{"label":"30","value":"30"},{"label":"45","value":"45"}],"defaultValue":"00","name":"picklist"},"nullable":true,"editable":true,"default":""},{"name":"eventstatus","label":"Status","mandatory":false,"type":{"picklistValues":[{"label":"Planned","value":"Planned"},{"label":"Held","value":"Held"},{"label":"Not
> Held","value":"Not
> Held"}],"defaultValue":"Planned","name":"picklist"},"nullable":true,"editable":true,"default":""},{"name":"location","label":"Location","mandatory":false,"type":{"name":"string"},"nullable":true,"editable":true,"default":""},{"name":"modifiedby","label":"Last
> Modified
> By","mandatory":false,"type":{"refersTo":["Campaigns","Users"],"name":"reference"},"nullable":false,"editable":true,"default":""},{"name":"modifiedtime","label":"Modified
> Time","mandatory":false,"type":{"name":"datetime"},"nullable":false,"editable":false,"default":""},{"name":"notime","label":"No
> Time","mandatory":false,"type":{"name":"boolean"},"nullable":false,"editable":true,"default":""},{"name":"taskpriority","label":"Priority","mandatory":false,"type":{"picklistValues":[{"label":"High","value":"High"},{"label":"Medium","value":"Medium"},{"label":"Low","value":"Low"}],"defaultValue":"High","name":"picklist"},"nullable":true,"editable":true,"default":""},{"name":"recurringtype","label":"Recurrence","mandatory":false,"type":{"picklistValues":[{"label":"Day(s)","value":"Daily"},{"label":"Week(s)","value":"Weekly"},{"label":"Month(s)","value":"Monthly"},{"label":"Year","value":"Yearly"}],"defaultValue":"Daily","name":"picklist"},"nullable":true,"editable":true,"default":""},{"name":"reminder_time","label":"Send
> Reminder","mandatory":false,"type":{"name":"integer"},"nullable":false,"editable":true,"default":""},{"name":"sendnotification","label":"Send
> Notification","mandatory":false,"type":{"name":"boolean"},"nullable":false,"editable":true,"default":""},{"name":"assigned_user_id","label":"Assigned
> To","mandatory":true,"type":{"name":"owner"},"nullable":false,"editable":true,"default":""},{"name":"taskstatus","label":"Status","mandatory":true,"type":{"picklistValues":[{"label":"Not
> Started","value":"Not Started"},{"label":"In Progress","value":"In
> Progress"},{"label":"Completed","value":"Completed"},{"label":"Pending
> Input","value":"Pending
> Input"},{"label":"Deferred","value":"Deferred"},{"label":"Planned","value":"Planned"}],"defaultValue":"Not
> Started","name":"picklist"},"nullable":true,"editable":true,"default":""},{"name":"subject","label":"Subject","mandatory":true,"type":{"name":"string"},"nullable":false,"editable":true,"default":""},{"name":"time_end","label":"End
> Time","mandatory":false,"type":{"name":"time"},"nullable":true,"editable":true,"default":""},{"name":"time_start","label":"Time
> Start","mandatory":false,"type":{"name":"time"},"nullable":true,"editable":true,"default":""},{"name":"visibility","label":"Visibility","mandatory":false,"type":{"picklistValues":[{"label":"Private","value":"Private"},{"label":"Public","value":"Public"}],"defaultValue":"Private","name":"picklist"},"nullable":false,"editable":true,"default":""},{"name":"id","label":"activityid","mandatory":false,"type":{"name":"autogenerated"},"editable":false,"nullable":false,"default":""}],"idPrefix":"9","isEntity":true,"labelFields":"subject"}}
>
> 2014/06/24 15:01:07 - getting outlook sync records
>
> 2014/06/24 15:01:07 -
>
> 2014/06/24 15:01:08 -
> {"success":false,"error":{"code":"WSAPP04","message":"Access restricted to
> app"}}
>
> 2014/06/24 15:01:08 - Access is restricted for application
>
> 2014/06/24 15:01:08 -    at
> VtigerCRMOutlookAddin.Models.SyncModel.getVtigerSyncRecords() in C:\siva
> SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:line 387
>
>    at VtigerCRMOutlookAddin.Models.SyncModel.getSyncRecords() in C:\siva
> SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:line 222
>
> 2014/06/24 15:01:13 - Access is restricted for application
>
> 2014/06/24 15:01:13 -    at
> VtigerCRMOutlookAddin.Models.SyncModel.getSyncRecords() in C:\siva
> SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:line 233
>
>    at VtigerCRMOutlookAddin.Controllers.SyncController.intializeSync() in
> C:\siva SVN\SivaOutlook\sourcecode\32
> bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\controllers\SyncController.cs:line
> 65
>
> --
>
> *Michael Lee Lockwood*
> michael at lockwood.us.com
>
> _______________________________________________
> http://www.vtiger.com/
>
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