[Vtigercrm-developers] error in converting lead to contact

Uma S uma.s at vtiger.com
Fri Jan 30 06:05:18 GMT 2015


Hi,

We tried to reproduce this issue by following the above cases in migrated
instance of vtiger 6.1 to 6.2 but we are not able to reproduce the case.

We made one of the contacts module field as mandatory and their is no
mapping provided for this field in leads field mapping. But during convert
lead user will be notified to fill this field o proceed with conversion.

Will be better if you can suggest us the steps to reproduce this issue.

On Thu, Jan 29, 2015 at 10:25 PM, Simone Travaglini <
simonetravaglini at gmail.com> wrote:

> Hi,
> after migration from 6.1 to 6.2 when I try to convert a lead I get this
> error:
>
> Lead Cannot Convert
>
>    Possible reasons include: :
>    - Leads Field Mapping is incomplete(Settings > Module Manager > Leads
>    > Leads Field Mapping)
>    - Mandatory fields are empty
>    - Database error while performing requested operation : Contacts
>
>
>
> --
> Simone Travaglini
> 328 5499846
> Linkedin: Simone Travaglini
>
>
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>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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