[Vtigercrm-developers] 6.2 PBX Manager

Richard Hills - Technologywise richard at tw.co.nz
Mon Feb 2 19:40:15 GMT 2015


I have now found that my believe that the auth_privileges file was 
causing this problem was incorrect.

I will return to my first request for information as to what interaction 
with the CRM the pbxmanager connector has, I would like to know what 
functions it is using so that I can debug and hopefully find what is 
failing there.

Thanks

On 02/02/15 20:37, Richard Hills - Technologywise wrote:
> Have now found vtlib_RecreateUserPrivilegeFiles. Thanks.
>
> On 02/02/15 16:51, Richard Hills - Technologywise wrote:
>> Okay, so can someone tell me how to generate the user_privileges 
>> files? I can't seem to get them to be created using the calculate 
>> sharing rules button (thought this was correct).
>>
>>
>> On 02/02/15 16:44, Richard Hills - Technologywise wrote:
>>> This can now be ignored. Issue was the old user_privileges files.
>>>
>>> On 02/02/15 13:38, Richard Hills - Technologywise wrote:
>>>> We are still struggling to upgrade from 5.4 to 6.X and are now down 
>>>> to one final issue (again, no doubt more will be found when this is 
>>>> solved).
>>>>
>>>> When we initiate a call from the CRM, a call is started on the 
>>>> extension, but never connected to anywhere.
>>>>
>>>> The exact same files are in use as copied from a fresh install 
>>>> where calls work fine.
>>>>
>>>> This leads me to believe that the vtiger asterisk connector app 
>>>> (running on the pbx server) is querying the vtiger database, or in 
>>>> another way accessing the vtiger database and something there is 
>>>> failing. Can someone give me information as to exactly what the 
>>>> connector is doing?
>>>>
>>>> Thanks
>>>>
>>>
>>
>
> _______________________________________________
> http://www.vtiger.com/

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061



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