[Vtigercrm-developers] prevent modification of closed tickets
Alan Lord
alanslists at gmail.com
Fri Apr 24 10:43:12 GMT 2015
On 24/04/15 11:31, Joe Bordes wrote:
> Can't you do what we have always done of assigning the record to another
> user?
>
> - make module private
> - add rules to share the records among different roles that need it
> - set one user higher in the hierarchy that only shares the records
> assigned to him in read only mode
> - workflow to assign the record to that user on specific conditions
Nice idea, thanks Joe, but no cigar I'm afraid...
For the clients I am thinking of, the user assignment is critical and
should not be changed...
Maybe we could record that in a dummy field for certain situations but
it won't work for most of the scenarios I can think of.
Al
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