[Vtigercrm-developers] Workflows not being triggered

[Hamono, Chris (DPC)]

Hi Rodrigo


if invoice created as paid, its not change... then wont work.

The way I look at it is it should work because the invoice has gone from “nothing” to “paid” therefore there is a change.

if the event is "Until the first time the condition is true", it go work until first time that the invoice is in status "paid", but will send email only once.

Sorry I don’t think I understand this. From the way I read it the email is sent everytime UNTIL it is marked as paid. Am I not understanding that event correctly?

As a work around I have created two workflows one that is triggered when the invoice is first created and the other one that is triggered when status is changed to paid. It is not optimal but it does work.

Chris

From: vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com] On Behalf Of Rodrigo Souza
Sent: Wednesday, 19 November 2014 11:42 AM
To: vtigercrm-developers at lists.vtigercrm.com
Subject: Re: [Vtigercrm-developers] Workflows not being triggered

sorry, but I guess I did not understand correctly

if invoice created as paid, its not change... then wont work.

if the event is "Until the first time the condition is true", it go work until first time that the invoice is in status "paid", but will send email only once.


[https://mailfoogae.appspot.com/t?sender=acm9kcmlnb0Bob3N0cGxhbi5jb20uYnI%3D&type=zerocontent&guid=4001a321-2df1-4b55-aecc-2287a8f8226d]ᐧ

Atte,
Rodrigo Souza de Oliveira
Sócio Diretor
Hostplan Informática Ltda
Telefone / Whatsapp: (21) 9 8153-5287
MSN / Skype: rodrigo at hostplan.com.br<mailto:rodrigo at hostplan.com.br>
Website: www.hostplan.com.br<http://www.hostplan.com.br>
[http://www.hostplan.com.br/logo.jpg]

2014-11-18 22:51 GMT-02:00 Hamono, Chris (DPC) <Chris.Hamono at sa.gov.au<mailto:Chris.Hamono at sa.gov.au>>:
Thanks for the response

No I don’t use that event, the workflow is…

Module = “invoice”
Event = “everytime record is saved”
Condition = “status” has changed to “paid”
Task= send email

Using “Until the first time the condition is true” is the opposite of what we need. It would send an email every time the record is saved.

Chris

From: vtigercrm-developers-bounces at lists.vtigercrm.com<mailto:vtigercrm-developers-bounces at lists.vtigercrm.com> [mailto:vtigercrm-developers-bounces at lists.vtigercrm.com<mailto:vtigercrm-developers-bounces at lists.vtigercrm.com>] On Behalf Of Rodrigo Souza
Sent: Wednesday, 19 November 2014 10:06 AM
To: vtigercrm-developers at lists.vtigercrm.com<mailto:vtigercrm-developers at lists.vtigercrm.com>
Subject: Re: [Vtigercrm-developers] Workflows not being triggered

Do you used the event "Until the first time the condition is true"?
[https://mailfoogae.appspot.com/t?sender=acm9kcmlnb0Bob3N0cGxhbi5jb20uYnI%3D&type=zerocontent&guid=b32aab64-af75-4c1b-b6c8-43ababfbb8fc]ᐧ

Atte,
Rodrigo Souza de Oliveira
Sócio Diretor
Hostplan Informática Ltda
Telefone / Whatsapp: (21) 9 8153-5287
MSN / Skype: rodrigo at hostplan.com.br<mailto:rodrigo at hostplan.com.br>
Website: www.hostplan.com.br<http://www.hostplan.com.br>
[http://www.hostplan.com.br/logo.jpg]

2014-11-18 21:22 GMT-02:00 Hamono, Chris (DPC) <Chris.Hamono at sa.gov.au<mailto:Chris.Hamono at sa.gov.au>>:
In vtiger 6.0 If you have a workflow that is triggered by a change event for example in our case when the invoice status is changed to paid. The event is not triggered when the invoice is created as paid.

In other words you need to create the invoice, save it, then open it again and change it to paid and save it again to trigger the workflow.

The expected operation is the workflow should be triggered when status = paid and invoice is new.

Chris




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