<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Euphemia;
panose-1:2 11 5 3 4 1 2 2 1 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";
mso-fareast-language:EN-AU;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Rodrigo<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>if invoice created as paid, its not change... then wont work.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The way I look at it is it should work because the invoice has gone from “nothing” to “paid” therefore there is a change.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>if the event is "Until the first time the condition is true", it go work until first time that the invoice is in status "paid", but will send email only once.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sorry I don’t think I understand this. From the way I read it the email is sent everytime UNTIL it is marked as paid. Am I not understanding that event correctly?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>As a work around I have created two workflows one that is triggered when the invoice is first created and the other one that is triggered when status is changed to paid. It is not optimal but it does work.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> vtigercrm-developers-bounces@lists.vtigercrm.com [mailto:vtigercrm-developers-bounces@lists.vtigercrm.com] <b>On Behalf Of </b>Rodrigo Souza<br><b>Sent:</b> Wednesday, 19 November 2014 11:42 AM<br><b>To:</b> vtigercrm-developers@lists.vtigercrm.com<br><b>Subject:</b> Re: [Vtigercrm-developers] Workflows not being triggered<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>sorry, but I guess I did not understand correctly<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>if invoice created as paid, its not change... then wont work.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>if the event is "Until the first time the condition is true", it go work until first time that the invoice is in status "paid", but will send email only once.</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><img id="_x0000_i1025" src="https://mailfoogae.appspot.com/t?sender=acm9kcmlnb0Bob3N0cGxhbi5jb20uYnI%3D&type=zerocontent&guid=4001a321-2df1-4b55-aecc-2287a8f8226d"><span style='font-size:7.5pt;font-family:"Euphemia","sans-serif";color:white'>ᐧ</span><o:p></o:p></p></div></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><p class=MsoNormal>Atte,<br><b>Rodrigo Souza de Oliveira</b><o:p></o:p></p><div><p class=MsoNormal><b>Sócio Diretor</b><o:p></o:p></p></div><div><p class=MsoNormal>Hostplan Informática Ltda<o:p></o:p></p></div><div><div><p class=MsoNormal>Telefone / Whatsapp: (21) 9 8153-5287<br>MSN / Skype: <a href="mailto:rodrigo@hostplan.com.br" target="_blank">rodrigo@hostplan.com.br</a><o:p></o:p></p><div><p class=MsoNormal>Website: <a href="http://www.hostplan.com.br" target="_blank">www.hostplan.com.br</a><br><img border=0 width=200 height=137 id="_x0000_i1026" src="http://www.hostplan.com.br/logo.jpg"><o:p></o:p></p></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>2014-11-18 22:51 GMT-02:00 Hamono, Chris (DPC) <<a href="mailto:Chris.Hamono@sa.gov.au" target="_blank">Chris.Hamono@sa.gov.au</a>>:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the response</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>No I don’t use that event, the workflow is…</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Module = “invoice”</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Event = “everytime record is saved”</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Condition = “status” has changed to “paid”</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Task= send email</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Using “Until the first time the condition is true” is the opposite of what we need. It would send an email every time the record is saved.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a> [mailto:<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com" target="_blank">vtigercrm-developers-bounces@lists.vtigercrm.com</a>] <b>On Behalf Of </b>Rodrigo Souza<br><b>Sent:</b> Wednesday, 19 November 2014 10:06 AM<br><b>To:</b> <a href="mailto:vtigercrm-developers@lists.vtigercrm.com" target="_blank">vtigercrm-developers@lists.vtigercrm.com</a><br><b>Subject:</b> Re: [Vtigercrm-developers] Workflows not being triggered</span><o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Verdana","sans-serif";color:#333333'>Do you used the event "</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#333333;background:#FAFAFB'>Until the first time the condition is true"?</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 id="_x0000_i1027" src="https://mailfoogae.appspot.com/t?sender=acm9kcmlnb0Bob3N0cGxhbi5jb20uYnI%3D&type=zerocontent&guid=b32aab64-af75-4c1b-b6c8-43ababfbb8fc"><span style='font-size:7.5pt;font-family:"Euphemia","sans-serif";color:white'>ᐧ</span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br clear=all><o:p></o:p></p><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Atte,<br><b>Rodrigo Souza de Oliveira</b><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Sócio Diretor</b><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hostplan Informática Ltda<o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Telefone / Whatsapp: (21) 9 8153-5287<br>MSN / Skype: <a href="mailto:rodrigo@hostplan.com.br" target="_blank">rodrigo@hostplan.com.br</a><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Website: <a href="http://www.hostplan.com.br" target="_blank">www.hostplan.com.br</a><br><img border=0 width=200 height=137 id="_x0000_i1028" src="http://www.hostplan.com.br/logo.jpg"><o:p></o:p></p></div></div></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>2014-11-18 21:22 GMT-02:00 Hamono, Chris (DPC) <<a href="mailto:Chris.Hamono@sa.gov.au" target="_blank">Chris.Hamono@sa.gov.au</a>>:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif"'>In vtiger 6.0 If you have a workflow that is triggered by a change event for example in our case when the invoice status is changed to paid. The event is not triggered when the invoice is created as paid.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif"'>In other words you need to create the invoice, save it, then open it again and change it to paid and save it again to trigger the workflow.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif"'>The expected operation is the workflow should be triggered when status = paid and invoice is new.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif";color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif";color:#888888'>Chris</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif";color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif";color:#888888'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Calibri","sans-serif";color:#888888'> </span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div></div><p class=MsoNormal><br>_______________________________________________<br><a href="http://www.vtiger.com/" target="_blank">http://www.vtiger.com/</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>