[Vtigercrm-developers] Contacts Duplicated

[Manuel Fernando]

I don’t agree Prasad

One contact can have multiple emails but it’s only one person

The problem is that you don't have any information from vtiger telling you that that email already exist

In case the email exits, should ask to duplicate the contact, same as accounts module, but it makes sense ask, so the person that is creating this new contact know and can check later.

It´s a simple request, doesn´t have to be complicated

Best Regards.

Manuel


> No dia 14/11/2014, às 13:16, Prasad <prasad at vtiger.com> escreveu:
> 
> We would like to have "Duplicate Handling" in the system with a configuration. 
> 
> The nature of defining duplicates has business rules. 
> For example: Having Contacts with same email is allowed in some cases but not in others.
> 
> Please share the use-cases so we can understand the variations in terms of business.
> 
> 
> 
> Regards,
> Prasad
> 
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> On Fri, Nov 14, 2014 at 6:18 PM, Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>> wrote:
> I understand Simone.
> 
> But this should´t be part of vtiger implementation to be included in vtiger.
> It´s basics, software like this check this kind of things.
> 
> I would like to have Prasad’s opinion. What do you think Prasad?
> 
> 
> Best Regards
> Manuel
> 
>> No dia 12/11/2014, às 17:37, Simone Travaglini <simonetravaglini at gmail.com <mailto:simonetravaglini at gmail.com>> escreveu:
>> 
>> hello,
>> we developed code to check lead /contact after entry if existing for some field... if you need contact us...
>> 
>> 2014-11-12 17:12 GMT+01:00 Manuel Fernando <ptdesigner at gmail.com <mailto:ptdesigner at gmail.com>>:
>> Hello,
>> 
>> Shouldn’t Contacts have the same functionality like Accounts?
>> 
>> When create a new contact should verify if already exists in the system.
>> 
>> I know about Duplicated Contacts Merging but is not very realistic and easy.
>> Another problem is when you merge duplicated contacts you can mess with login customer portal credentials.
>> 
>> Best Regards.
>> Manuel
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>> 
>> -- 
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>> 
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