[Vtigercrm-developers] VT6 Import Question

[Doug]

Is it just me or does it work better when imported as leads rather than
contacts.

Doug Gouty

Sent from my phone. I apologize in advance for the brevity or any
misspellings
On Mar 3, 2014 11:19 AM, "Alan Lord" <alanslists at gmail.com> wrote:

> A new customer who we've set up with VT6 just called.
>
> She imported about 50 Contacts for a test. The Contact csv has an
> Organisation column with the Company name in it.
>
> Upon creation the Contacts were duly created, as were the Organisations
> and the accountid field in the contact was correctly filled in.
>
> However, when you looked at a Contact in the UI the Organisation name was
> blank, and editing and re-saving to another organisation didn't help either.
>
> It transpires that in vtiger_crmentity, the new label column, wasn't
> filled in and did not equal the name of the Organisation - it was NULL. (I
> have repeated this on a different system - Looks to be a bug with the
> import routine).
>
> I did a mass edit (setting the Notify Owner checkbox to true) on all
> Organisations and this then updated the label column in vtiger_crmentity.
>
> But why did this happen in the first place and how do we stop it happening
> again?
>
> Also, as an side, I tried to undo the Mass edit to turn the Notify Ownder
> checkbox back off) but when the mass edit box popped up the field was not
> checked so I an now unable to reverse that mass edit via the UI. this is
> also a bug.
>
> Cheers
>
> Al
>
> _______________________________________________
> http://www.vtiger.com/
>
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