[Vtigercrm-developers] Workflow Task from email issue

[anup]

Thanks


On Tue, Apr 22, 2014 at 3:40 PM, Rishab K <rishab.k at vtiger.com> wrote:

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>
> Hi Anup,
>
> You can refer the trac<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8000>for immediate fix.
>
> Regards,
> Rishab
> Vtiger team
>
>
>
>
> On Fri, Apr 11, 2014 at 3:34 PM, Uma S <uma.s at vtiger.com> wrote:
>
>> Hi Anup,
>>
>> I have raised a ticket for above issue here<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8000>in trac. we will look into this soon.
>>
>>
>> On Thu, Apr 10, 2014 at 2:00 PM, anup <anup.my001 at gmail.com> wrote:
>>
>>> Hello Team,
>>>
>>> In workflow email tasks if we enter the email address into from email
>>> field the tasks are not getting queued
>>> but if you select it from the picklist on right hand side the mails are
>>> getting in queue in com_vtiger_workflowtask_queue and mails are being sent.
>>>
>>> Reason :
>>>
>>> The event handler after save check for workflow event handler and in
>>> file modules/com_vtiger_workflow/VTWorkflowManager.inc
>>>
>>> performTasks() function executes and in line 324 $hasContents =
>>> $task->hasContents($entityData); check for contents
>>>
>>> Next in File - modules/com_vtiger_workflow/tasks/VTEmailTask.inc, Line
>>> no 119
>>>
>>> Actuall code
>>>
>>> $fromEmailDetails = $et->render($entityCache, $entityId);
>>> list($fromName, $fromEmail) = explode('<', $fromEmailDetails);
>>> list($fromEmail, $rest) = explode('>', $fromEmail);
>>>
>>> But if we enter manually email address
>>>
>>> in $fromEmailDetails there will be only email id, there wont be
>>> $fromName , < and >.
>>>
>>> in the next line when you explode the email id moves to $fromName and
>>> $fromEmail will be null.
>>>
>>> Finally in line 136 there is a condition to check $fromEmail is empty
>>> and this returns false and the queuing does not occur.
>>>
>>> I have applied a small fix for temporary, Hope you will check and apply
>>> the right fix.
>>>
>>>
>>> Thanks
>>> Anup.M.Y
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
>


-- 

Anup.M.Y / PHP Web Developer
9964281402/ anup.my001 at gmail.com
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