[Vtigercrm-developers] Unnecessary htmlentities encoding in the vtiger 6 email from-name

[Rishab K]

Hello Istavan,

This issue has been noted.And a track ticket has been created Track
Link<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8001>
.
Check the track link for future updates on this issue.

Regards,
Rishab-Vtiger Team


On Mon, Apr 14, 2014 at 4:47 PM, Holbok István <holbok at gmail.com> wrote:

>  Hello vtiger Team,
>
> There is an unnecessary htmlentities encoding in the vtiger 6 email
> from-name.
>
> The issue can be easy to reproduce.
> Please use the vtiger 6 user's Firstname or Lastname field some of the
> Central European characters e.g. öüóőúéáűí ÖÜÓŐÚÉÁŰÍ
>
> The result will be the next:
>
>
> The arriving email header is the following:
>
> From - Mon Apr 14 12:58:48 2014
> X-Account-Key: account1
> X-UIDL: GmailId1455fe34fa8d38ce
> X-Mozilla-Status: 0001
> X-Mozilla-Status2: 00000000
> X-Mozilla-Keys:
> Delivered-To: hxxxxxxxk at gmail.com
> Received: by 10.229.165.203 with SMTP id j11csp113984qcy;
>         Mon, 14 Apr 2014 03:58:24 -0700 (PDT)
> Date: Mon, 14 Apr 2014 10:58:22 +0000
> To: hxxxxxxxxxk at gmail.com*From: =?UTF-8?Q?=26ouml=3B=26uuml=3B=26oacute=3B=C5=91=26uacute=3B=26eacute=3B?=
>  =?UTF-8?Q?=26aacute=3B=C5=B1=26iacute=3B_Administrator_=26Ouml=3B=26Uuml?=
>  =?UTF-8?Q?=3B=26Oacute=3B=C5=90=26Uacute=3B=26Eacute=3B=26Aacute=3B?=
>  =?UTF-8?Q?=C5=B0=26Iacute=3B?= <axxxxx at xxxxxxx.hu> <axxxxx at xxxxxxx.hu>*
> Reply-To: xxxxxx at xxxxxx.hu
> Subject: =?UTF-8?B?Mi4gw4lrZXpldCB0ZXN6dDogw7bDvMOzxZHDusOpw6HFscOtIMOWw5zDkw==?=
>  =?UTF-8?B?xZDDmsOJw4HFsMON?=
> Message-ID: <fbc6a5acc86da7ea7ffb6b88862eea22 at xxxxxxxxx.hu> <fbc6a5acc86da7ea7ffb6b88862eea22 at xxxxxxxxx.hu>
> X-Priority: 3
> X-Mailer: PHPMailer 5.2.6 (https://github.com/PHPMailer/PHPMailer/)
> MIME-Version: 1.0
> Content-Type: text/html; charset=UTF-8
> Content-Transfer-Encoding: 8bit
> X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
> X-AntiAbuse: Primary Hostname - xxxxxxx.eu
> X-AntiAbuse: Original Domain - gmail.com
> X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
> X-AntiAbuse: Sender Address Domain - aryan.hu
> X-Get-Message-Sender-Via: xxxxxxx.eu: authenticated_id: xxxxx at xxxxx.hu
>
> <img src='http://cf.aryan.hu//modules/Emails/actions/TrackAccess.php?record=4866&parentId=4861&applicationKey=10b0a78393cc7a398cbbf6f59d731e51' alt='' width='1' height='1'>
> 		<p>
> 			Ide is beteszünk egy ékezet tesztet:</p>
> 		<p>
> 			öüóőúéáűí ÖÜÓŐÚÉÁŰÍ</p>
> 		<p>
> 			Üdv: István</p>
> 	
>
> ----------------------------------
> As you see the UTF-8 encoding is automatic if the from-name contains any
> of characters to encode.
> But if the from-name is already encoded to HTML entities the double coding
> will result he pictures shown above.
>
> Unfortunately this wrong encoded from-name will put the email to the spam
> box.
>
> --
> Regards:
>
> *Holbok István*
>
> +3670-342-0900
> *e-mail:* holbok at gmail.com
> *SkyPe:* holboki
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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