[Vtigercrm-developers] Workflow Task from email issue

[Uma S]

Hi Anup,

I have raised a ticket for above issue
here<http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8000>in trac. we
will look into this soon.


On Thu, Apr 10, 2014 at 2:00 PM, anup <anup.my001 at gmail.com> wrote:

> Hello Team,
>
> In workflow email tasks if we enter the email address into from email
> field the tasks are not getting queued
> but if you select it from the picklist on right hand side the mails are
> getting in queue in com_vtiger_workflowtask_queue and mails are being sent.
>
> Reason :
>
> The event handler after save check for workflow event handler and in file
> modules/com_vtiger_workflow/VTWorkflowManager.inc
>
> performTasks() function executes and in line 324 $hasContents =
> $task->hasContents($entityData); check for contents
>
> Next in File - modules/com_vtiger_workflow/tasks/VTEmailTask.inc, Line no
> 119
>
> Actuall code
>
> $fromEmailDetails = $et->render($entityCache, $entityId);
> list($fromName, $fromEmail) = explode('<', $fromEmailDetails);
> list($fromEmail, $rest) = explode('>', $fromEmail);
>
> But if we enter manually email address
>
> in $fromEmailDetails there will be only email id, there wont be $fromName
> , < and >.
>
> in the next line when you explode the email id moves to $fromName and
> $fromEmail will be null.
>
> Finally in line 136 there is a condition to check $fromEmail is empty and
> this returns false and the queuing does not occur.
>
> I have applied a small fix for temporary, Hope you will check and apply
> the right fix.
>
>
> Thanks
> Anup.M.Y
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
With
Best Regards
Uma.S
Vtiger Team
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