[Vtigercrm-developers] Reporting on user activity

Richard Hills richard at tw.co.nz
Sun Feb 10 12:04:51 PST 2013


Hi Alan,

I have never had this issue however would look outside the system to a 
reporting tool for this sort of data, we tend to use jasper for this. 
Most these systems have easy to use web functionality and you can launch 
reports from within vtiger with little effort.

It would be nice to see the vtiger reporting system as a solution 
however we really have not used this and do not trust that the data it 
reports is reliable.

On 11/02/13 02:17, Alan Lord (News) wrote:
> Hi all,
>
> one of our customers would like to be able to produce a report on *all*
> the activities of his sales team.
>
> As it stands now this isn't really possible.
>
> You can't aggregate a report on Calendar, Comment and Email activities.
>
> So, has anyone encountered this kind of requirement before? How did you
> solve it? Something like Jasper or Pentaho perhaps?
>
> It seems to me that adding the "Users module" as an entity type to the
> reporting engine might be a good way to go about this, but I haven't
> considered if the relationships between that and the other modules is as
> obvious as the normal entity modules.
>
> Cheers
>
>
> Al
>


-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061



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