[Vtigercrm-developers] Outlook plugin and timezone

Tue Sep 25 23:53:16 PDT 2012

Hi folks,

just an update regarding the outlook plugin v2.3 (particularly the
mentioned issue), when the *timezone of the outlook is changed* please *restart
the outlook* before further synchronization.

On Tue, Sep 25, 2012 at 7:00 PM, nicolas GASNIER <
nicolas.gasnier at holdisgroup.fr> wrote:

>  I re-downloaded the plugin and tried a re-installation. But I’m still
> facing the issue.****
>
> ** **
>
> Now that I remember when I was using vTiger 5.3.0 I had a problem with the
> 2.1 plugin : the date of attached E-mails was inverted and I made a little
> dirty correction in a core vTiger file to handle it.****
>
> Since I migrated to 5.4 this trick was no longer necessary and I removed
> my little correction. May there be a similar problem on the vtiger side for
> time handling, that needs to be done ?****
>
> ** **
>
> If you want to organize a webmeeting, it will be better if we can do it in
> the next three days between 13h00 and 16h30, GMT+1 hour.****
>
> ** **
>
> Regards****
>
> ** **
>
> Nicolas GASNIER****
>
> Développeur****
>
> HOLDIS AGRIDIS****
>
> 1 rue des MORELLES****
>
> ZA Euro Val de Loire****
>
> 41330 FOSSE****
>
> Tél : 02 54 81 48 44****
>
> ** **
>
> *De :* Nilay Khatri [mailto:nilay.khatri at vtiger.com]
> *Envoyé :* mardi 25 septembre 2012 14:48
> *À :* nicolas GASNIER
> *Cc :* support at vtiger.com
>
> *Objet :* Re: [Vtigercrm-developers] Outlook plugin and timezone****
>
>  ** **
>
> Hi Nicolas,****
>
> ** **
>
> we have specifically focused on this issue for the v2.3 release and to
> best of knowledge the issue is fixed.****
>
> ** **
>
> If you are still facing the issue  outlook plugin v2.3 we would like to
> organize a meeting with with you. Please let us know your convenient timing.
> ****
>
> ** **
>
> We haven't updated the source code for the addin yet, we would be doing it
> ASAP and will update you. ****
>
> On Tue, Sep 25, 2012 at 5:08 PM, nicolas GASNIER <
> nicolas.gasnier at holdisgroup.fr> wrote:****
>
> Hi, ****
>
>  ****
>
> Sorry for the late testing. ****
>
>  ****
>
> I have the same problem with the 2.3 plugin.  I’m in France and everything
> is configured for GMT+1. My server is a Windows 2008 with of course the
> correct timezone set for us. In VTiger I selected the Europe/Brussels
> default timezone in the config.inc.php, as it seems to be the equivalent of
> Europe/Paris, Madrid, Brussels.****
>
> My vTiger user is set to Europe/Brussels too, running outlook 2007 on
> windows XP, timezone of the PC GMT+1 too of course.****
>
>  ****
>
> May this be related to day saving time or something like this ?****
>
>  ****
>
> I may eventually try to have a look in the source code of the plugin, but
> the last time I tried to just compile one from subversion the result was
> not very successful (outlook crash…) so if someone more skilled in C#
> development might have a look at it… ;)****
>
>  ****
>
> Regards****
>
>  ****
>
> Nicolas GASNIER****
>
> Développeur****
>
> HOLDIS AGRIDIS****
>
> 1 rue des MORELLES****
>
> ZA Euro Val de Loire****
>
> 41330 FOSSE****
>
> Tél : 02 54 81 48 44****
>
>  ****
>
> *De :* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *De la part de* dani
> toni
> *Envoyé :* mercredi 19 septembre 2012 12:51
> *À :* vtigercrm-developers at lists.vtigercrm.com
> *Objet :* Re: [Vtigercrm-developers] Outlook plugin and timezone****
>
>  ****
>
> 2.3 the last version****
>
> Il giorno 19/set/2012 12:30, "Nilay Khatri" <nilay.khatri at vtiger.com> ha
> scritto:****
>
> which version of outlook plugin are you using?****
>
> On Wed, Sep 19, 2012 at 2:40 PM, dani toni <tonyhouse1982 at gmail.com>
> wrote:****
>
> I tried the plugin on another outlook client.the calendar of outlook is
> fine.. When I create an event on outlook and sync with vtiger on vtiger is
> 2 hours before!! My client has utc+1 timezone.vtiger is set with utc+1
> timezone.my server utc+1timezone.my crm user have utc+1 timezone....****
>
> Il giorno 17/set/2012 14:34, "Nilay Khatri" <nilay.khatri at vtiger.com> ha
> scritto:****
>
> Hi,****
>
>  ****
>
> we cross checked the plugin but were not able to get any error. Can please
> re-install the plugin and check.****
>
>
> ****
>
>  ****
>
> --
> regards
> Nilay Khatri
> (VTiger)****
>
>  ****
>
> On Mon, Sep 17, 2012 at 5:39 PM, dani toni <tonyhouse1982 at gmail.com>
> wrote:****
>
> I just tried but the plugin does not work at all.when I click on vtiger
> crm button "unknown error"..win 7 outlook 2010 32 bit
> Il giorno 17/set/2012 13:01, "Nilay Khatri" <nilay.khatri at vtiger.com> ha
> scritto:
> >
> &g****
>
>  Hi Nicolas,****
>
>  ****
>
> we have released outlook adding v2.3 in which the issue has been fixed.
> Please check the addin v2.3 and let us know if you face any issues. By the
> mean time we are updating the source code.  ****
>
> On Mon, Sep 17, 2012 at 1:58 PM, nicolas GASNIER <
> nicolas.gasnier at holdisgroup.fr> wrote:****
>
> Hi,****
>
>  ****
>
> You can checkout the plugin source code here :
> http://trac.vtiger.com/svn/vtiger/vtigercrmoutlook/trunk****
>
>  ****
>
> Regards****
>
>  ****
>
> Nicolas GASNIER****
>
> Développeur****
>
> HOLDIS AGRIDIS****
>
> 1 rue des MORELLES****
>
> ZA Euro Val de Loire****
>
> 41330 FOSSE****
>
> Tél : 02 54 81 48 44****
>
>  ****
>
> *De :* vtigercrm-developers-bounces at lists.vtigercrm.com [mailto:
> vtigercrm-developers-bounces at lists.vtigercrm.com] *De la part de* dani
> toni
> *Envoyé :* dimanche 16 septembre 2012 14:46
> *À :* vtigercrm-developers at lists.vtigercrm.com
> *Objet :* [Vtigercrm-developers] Outlook plugin and timezone****
>
>  ****
>
> I noticed that if you use the vtiger outlook plugin and your client have a
> timezone different than utc outlook client will function in utc timezone..
> I searched the source code of the last version of the plugin(2.2) to fix
> the problem but I didn't find it..where I find the source code? Thanks..**
> **
>
>  ****
>  ------------------------------
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> _______________________________________________
> http://www.vtiger.com/****
>
>
>
> ****
>
>  ****
>
> --
> regards
> Nilay Khatri
> (VTiger)****
>
>  ****
>
> _______________________________________________
> http://www.vtiger.com/****
>
>
> _______________________________________________
> http://www.vtiger.com/****
>
>
>
> ****
>
>  ****
>
> --
> regards
> Nilay Khatri
> (VTiger)****
>
> _______________________________________________
> http://www.vtiger.com/****
>
>
> _______________________________________________
> http://www.vtiger.com/****
>
>
>
> ****
>
>  ****
>
> --
> regards
> Nilay Khatri
> (VTiger)
>
>
> _______________________________________________
> http://www.vtiger.com/****
>
> ** **
>  ------------------------------
>
> Ce message et toutes les pièces jointes (ci-après le "message") sont
> établis à l'intention exclusive de ses destinataires et sont confidentiels.
> Si vous recevez ce message par erreur, merci de le détruire et d'en avertir
> immédiatement l'expéditeur. Toute utilisation de ce message non conforme à
> sa destination, toute diffusion ou toute publication, totale ou partielle,
> est interdite, sauf autorisation expresse. L'internet ne permettant pas
> d'assurer l'intégrité de ce message, notre société décline par ailleurs
> toute responsabilité dans l’hypothèse où il aurait été modifié.
>
> This message and any attached files (the "message") are intended solely
> for the addressees and are confidential. If you receive this message in
> error, please delete it and immediately notify the sender. Any use not in
> accord with its purpose, any dissemination or disclosure, either whole or
> partial, is prohibited except if there is formal approval. The Internet
> cannot guarantee the integrity of this message, our company shall not
> therefore be liable for the message if modified.****
>
>
> _______________________________________________
> http://www.vtiger.com/****
>
>
>
> ****
>
> ** **
>
> --
> regards
> Nilay Khatri
> (VTiger)****
>
> ------------------------------
> Ce message et toutes les pièces jointes (ci-après le "message") sont
> établis à l'intention exclusive de ses destinataires et sont confidentiels.
> Si vous recevez ce message par erreur, merci de le détruire et d'en avertir
> immédiatement l'expéditeur. Toute utilisation de ce message non conforme à
> sa destination, toute diffusion ou toute publication, totale ou partielle,
> est interdite, sauf autorisation expresse. L'internet ne permettant pas
> d'assurer l'intégrité de ce message, notre société décline par ailleurs
> toute responsabilité dans l’hypothèse où il aurait été modifié.
>
> This message and any attached files (the "message") are intended solely
> for the addressees and are confidential. If you receive this message in
> error, please delete it and immediately notify the sender. Any use not in
> accord with its purpose, any dissemination or disclosure, either whole or
> partial, is prohibited except if there is formal approval. The Internet
> cannot guarantee the integrity of this message, our company shall not
> therefore be liable for the message if modified.
>

-- 
regards
Nilay Khatri
(VTiger)
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